Secret Cyber Watch Officer

Job Description

A client of Insight Globals is looking for a Cyber Watch Office to join their team and support a major Cyber program in Pensacola, FL. This individual will be responsible for:

 Manages incoming and outgoing communications, including voice (secure/unsecure), e-mail and message traffic over classified and unclassified networks.

 Performs basic system administration tasks such as account unlocks and password resets for external customers.

 Monitors for system outages and provides guidance for all performance/alarm thresholds.

 Identifies, reports, and supports the restoration of alarm conditions, escalating as needed.

 Coordinates mission critical system maintenance (both scheduled and emergency) including issuing notices, coordinating with external agencies, hosting pre-maintenance meetings with stakeholders, creating and closing tracking tickets, and verifying restoration of services.

 Research DoD directives, authorized service interruptions, and task orders to provide situational awareness to leadership which includes preparing and distributing daily situational reports and briefings required by operations, the user community and leadership

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Globals Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

DOD8570 IAT level II baseline certification required (Security or equivalent)

 Active Secret Clearance

 Bachelors 2 OR 3 additional years of IT experience in lieu of degree

 Proficient skills in and heavy use of Microsoft Office products including Word, Excel, PowerPoint, Outlook, and SharePoint.

 Experience in creating, monitoring, reporting, and closing Global Trouble Management System tickets.

 Experience with Remedy ticketing system is preferred.

 Experience in a fast-paced, multi-tasking environment is preferred.

 3 shifts available! Morning, Day, or Night null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.