Seasonal – Return Agent – Palm Beach International Airport

Overview

We are hiring for seasonal positions that will be from December 1 2024- April 30 2025 .

THIS IS A FULL TIME SEASONAL POSITION 40 hours per week

Pay is $16.50 /hr

Apart from religious observations, must be available to work the schedule below

Monday: 12:30pm – 9:00pm

Tuesday: OFF

Wednesday: OFF

Thursday: 12:30pm – 9:00pm

Friday: 12:30pm – 9:00pm

Saturday: 12:30pm – 9:00pm

Sunday: 12:30pm – 9:00pm

Interested candidates should have flexible work availability and be willing to work nights, weekends, and holidays.

Responsibilities

Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.

Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.

Advise and review rental charges; and provide an accurate receipt to the customer.

Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.

Inquire about service, satisfaction and document dissatisfaction.

Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.

Use of proper statement to determine if vehicle is being returned with full tank of gas.

Complete a service alert for any mechanical and or body damage communicated by the customers.

Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.

Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.

Keep lot organized for ease of access and traffic flow.

Understand the damage loss report reporting procedure.

Equal Opportunity Employer/ Disability/Veterans

Qualifications

Must be at least 18 years old

High school diploma or GED equivalent required

Must have at least 1 year prior customer service retail or administrative support experience

Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

No drug or alcohol related conviction on driving record in the past 5 years

Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Must be able to understand, read, write and speak English

Must be willing to accept $16.50/hour

Apart from religious observations, must be available to work listed schedule

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.