Senior Business Solutions Architect

Senior Business Solutions Architect

Job Details

Job Location

Remote – AL – HOOVER, AL

Remote Type

Fully Remote

Description

BASIC FUNCTION:

Highly Advanced knowledge of the DNA Core Platform

Extensive banking experience in General Banking Operations. (Front End and Back Office)

Extensive experience in Digital Channel Operations

Strong DNA Form Configuration, Conversion and Maintenance Experience

Highly Advanced troubleshooting skills

Partners with staff and developers to solve business challenges through technology solutions

Mentor Business Analyst and SME’s in order to expand their knowledge of the system/banking operations

ESSENTIAL FUNCTIONS:

Act as an escalation point for the banks SMEs to assist with complex issues that require higher level triage.

Review software release notes and communicate to the appropriate business area where changes and enhancements are forthcoming .

Assist with the setup and testing of new products, services, and enhancements, pricing, etc.

Assist in the software development (primarily in the Digital Channel Area) process by:

Identifying complex business issues that can be resolved with a technology solution

Write the business requirements and development story for new functionality while following the bank’s SDLC Process & Procedures.

Be a liaison between development and business operations if there are functionality questions

Develop Test Plan, Test Schedule, Test Scenarios, and Test Cases and oversee QA initiatives for products you are leading

Work with training and the business to roll out new functionality items

Participate in root cause analysis with development

Other tasks as needed

Analyze data to help support business requirements gathering, data quality and marketing analytics

Audit system data to ensure that Products are functioning as designed and meet our disclosure requirements.

Manage internal and external helpdesk tickets and be a liaison between our business and external vendors.

Superior ability to influence team members, foster close working relationships, facilitate meeting and follow-up with action items

May be asked to lead strategic projects

SKILLS, KNOWLEDGE AND TRAINING:

Critical thinking is a must

Must be flexible and willing to adapt to ever changing business needs

Excellent communication skills needed to share data with business owners

Advanced SQL Skills and understanding of the DNA Core Database Tables/Functionality

Strong background in DNA Printing Operations

Required Experience

15 Years of Banking Experience

Ability to coordinate with development teams and business owners to ensure testing times align with project goal

Ability to communicate clearly to team, written and oral, regarding testing results

Familiarity with building test plans/scenarios

Personal Attributes

You have a passion for taking care of our customers

Strong written and oral communication skills

High Technical Aptitude

Ability to present and translate complex solutions into general terms

Ability to coach and mentor Business Analysts and play a part in their career and knowledge growth

Working Conditions

Overtime hours as required

Sitting for extended periods of time

Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components

Requirements

15 years’ work experience in applicable field is preferred

SouthEast Bank is an equal opportunity employer. It is our policy to treat all individuals equally, regardless of race, color, religion, sex, gender, national origin, disability, age, genetic information, sexual orientation, transgender/gender identity, sexual preference, or service in the armed forces.