Admissions Assistant

Description

Admissions Assistant

Full-Time

The Admissions Assistant plays a crucial role in supporting the admissions process at Village Behavioral Health. This position involves engaging with prospective students, providing guidance throughout their application journey, and assisting in various administrative tasks. The ideal candidate will have a passion for education and a strong desire to help students navigate their academic paths.

Village Behavioral Health is a psychiatric residential treatment center that offers a full spectrum of treatment options for children and adolescents ages 10-17. A uniqueness of Village Behavioral Health is that we use nature as part of our therapeutic process. We are nestled in Louisville, TN right on the Tennessee River spread out over 65 wooded acres.

Responsibilities:

Review prospective admissions against approved admission criteria, policies and procedures.

Facilitate admissions and assessment processes for incoming patients.

Respond to inquiries about the facility within facility policy timeframes.

Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.

Greet and search new patients and those transporting them upon arrival and answer questions.

Complete paperwork necessary to admit patient to the assigned program and explain forms prior to patient signing, notify clinical lead of patient’s arrival and escort the patient and documentation to appropriate location within the facility.

Perform insurance benefit verifications, disseminating the information gathered to patient, their families and other appropriate facility staff.

Ensure that all required patient information is received, processed and necessary appointments are made with the proper behavioral or medical health personnel.

Responsible for clerical duties such as managing paperwork, handling data entry, engaging with insurance companies over claims and answering phones.

Benefits:

Paid Holidays

Paid Time Off

Paid Orientation/Training

Medical, Dental, and Vision Insurance

HSA & FSA

Company Paid Basic Life & AD&D

Disability

401(k) Retirement Plan – with company match

Employee Assistance Program/Employee Discount Program

Tuition Reimbursement

Requirements:

High school diploma or equivalent. One year experience in healthcare preferred.

Must pass pre-employment drug screen, 7-year criminal background screen, fingerprint screen, MVR screen, work history and reference check.

Bachelor’s degree is preferred; Social Services field is a plus.

One or more years’ experience in healthcare preferred.

Qualifications

Education

Required

High School/GED or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)