Process Analyst Intern – Summer 2025

Description
Who We Are
WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready.
Culture Drives Our Success
WPS Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience. We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce-both current and future-to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.
We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom – Awards and Recognition
Role Snapshot
The Internship Program with WPS Health Solutions is comprised of four key components. WPS interns will primarily focus on the responsibilities within their functional areas, as it relates to their respective field of study. In a group setting, interns will collaborate on the “Pay-It-Forward Project” – the development of a resource to be utilized for future program participants. The third component relates to exposure to corporate culture and training to aid in future career successes. At the conclusion of the program, interns will participate in a final presentation for senior executives by showcasing their experience in the program and functional areas.
How do I know this opportunity is right for me? If you:
Enjoy identifying and solving problems, thinking creatively, and developing out-of-the-box solutions.
Have a passion for improving processes, increasing efficiency, reducing waste, and ensuring quality.
Are detail-oriented and love analyzing systems for improvement opportunities.
Are eager to learn about ISO 9001, Quality Management, Task and Project Management, Auditing, and methodologies like Lean Six Sigma.
Want to work in a small, collaborative team while also engaging with individuals across the organization on various projects.
Thrive in both independent and team settings.
Have strong communication, time management, and adaptability skills.
What will I gain from this role?
Experience working with a forward thinking and highly collaborative team.
Learn a great deal and develop a well-rounded business toolkit that will serve you well wherever you go.
Working in an environment that serves our Nations military, veterans, Guard and Reserves along with their families.
Gaining valuable experience that aligns with your career goals.
Working in a continuous performance feedback environment.
Minimum Qualifications
Be currently pursuing a degree in higher education or recent graduate.
Have experience with Microsoft Office (i.e., Word, Excel, Outlook, etc.).
Preferred Qualifications
Have experience with Microsoft Office (Excel, Word, PowerPoint, Outlook), especially Excel for basic data analysis (pivot tables, charts, formulas).
Strong communication skills, both written and verbal, for reporting and collaborating with teams.
Excellent organizational and time management skills.
Attention to detail and a commitment to high-quality work.
Hourly Rate of Pay
The base pay offered for t