Unit Secretary – Emergency Department – Tiffin Hospital

Bon Secours Mercy Health

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Part Time

Afternoons/Nights

rotating weekends/holidays per dept policy

Summary of Primary Function/General Purpose of Position

Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.

Essential Job Functions

• Assemble and maintain patient charts

• Answer telephones

• Manages nurse call system

• Provide routine approved information

• Relay calls and messages as needed

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Education

High School/GED (required)

Work Experience

Prior healthcare clerical work (preferred)

Training

EPIC Electronic Health Record (EHR) (preferred)

Language

Spanish (preferred)

Skills

• Ability to use Microsoft word and excel

• Ability to multi-task

• Strong verbal communication

• Strong customer service skills

• Ability to remain calm in high-stress situations

• Strong listening skills

• Ability to prioritize effectively

• Ability to be proactive in a rapidly changing environment

• Strong problem solving and critical thinking skills

• Effectively manages technology and interprets information

• Ability to troubleshoot technology

• Telephone skills

Many of our opportunities reward your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

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