Assistant Manager, Floating Car Care

AAA Club Alliance is proud to serve the automotive needs of customers throughout the Columbus, OH market. Our mission and core passion to help others is still as strong as it was 100 years ago when we founded AAA as the safety and travel advocate for drivers, passengers, and pedestrians. Today, we seek out Associates who share that same passion and embody our Shared Values: Teamwork, Respect, Integrity, and Quality. We’ve created an environment where you can look forward to coming to work and interacting with dedicated individuals who enjoy what they do and love supporting our customer base and their automotive needs.

In keeping with our tradition of quality and service, we are hiring for a Floating Automotive Repair Assistant Manager to help support our teams success throughout our Maineville, OH and surrounding areas. We would welcome the opportunity to speak with you more about our opportunities and what you can achieve with AAA!

At AAA, your success is our success. As a Floating Assistant Manager, we can offer you:

Competitive compensation depending on experience

Our Floating Managers work a total of 5 days each week, with Mondays, Friday & Saturdays typically required. You’ll get Sundays off each week, and another day during the week off dependent on business need.

Robust health benefit offerings, including Medical Insurance with Prescription Coverage, Dental Insurance, and Vision Insurance. Coverage begins 30 days after you start.

Over 2 weeks of Paid Time Off accrued during the first year of employment

8 Paid Holidays each year

401(k) plan with up to a 7% Company Match on retirement contributions

FREE Company-Paid Life Insurance

Tuition Reimbursement (up to $5,250 per year)

FREE AAA Premier Level Membership

An opportunity to work alongside a team of professionals with state of the art equipment in a spacious, clean, well-lit and safe work environment

What you will do:

Support the sales and operational success of assigned store locations including: sales and service delivery, staffing levels, staff development, facility appearance, purchasing, record keeping, inventory control, and other operational areas of the Car Care facility.

Monitor workflow and consult with Service Advisors to ensure appropriate work is assigned according to Repair Technician’s’ skill level. Create estimates and work orders from vehicle inspections and assist on the sales counter as needed.

Review necessary repairs with customers; address questions or concerns; ensure customers are kept up to date; and ensure all automotive work is completed accurately, professionally and timely.

Supervise, mentor and develop Repair Technicians and Sales staff.

Identify, evaluate, hire and retain qualified talent to meet changing business needs.

Identify and develop external business relationships generating business for the Car Care facility and enhancing the AAA image in the community.

Prepare weekly and monthly reports on the operations of the assigned Car Care facility for review by management.

Prepare income and expense budgets for assigned location and adhere to budgetary guidelines. Ensure that the facility meets annual revenue and net income budgets and achieves budgeted sales.

Act as “Health & Safety” Officer for location. Manage safety and shop compliance issues to ensure conformity with OSHA and local laws.

What you will need:

High school degree or equivalent; Associates Degree preferred.

Previous experience in the automotive industry, including prior experience in management roles.

Advanced knowledge and ability to work with PC-based (Microsoft Office Suite, Word, Excel) and automotive computer equipment and software applications.

Ability to read, interpret, and provide financial data and reports.

Effective organizational, analytical, communication and customer service skills.

Satisfactory pre-employment screening results.

Ability to adjust work schedule and priorities to meet business needs.

Authorized to Work in the USA.

AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Car Care