Program Support Worker

Join our mission to help individuals with mental illness and addictions to lead healthy and productive lives. Greater Cincinnati Behavioral Health Services (GCBHS) is seeking a Program Support Worker to perform a variety of essential tasks, including data entry, data maintenance, phone coverage, receptionist duties, and clerical functions at our Batavia location.
Why Work at GCBHS?
As the regions most comprehensive community behavioral healthcare organization, GCB seeks to make life better and brighter for those challenged with severe mental illness and addiction. Specifically, GCB is a non-profit behavioral health agency with over 650 staff serving over 30,000 persons annually.
GCBHS is a pioneer in the field of behavioral health treatment for adults, children, and families
Top Workplace every year since 2010
Paid Time Off and Sick Time
Flexible work schedules
Public Student Loan Forgiveness
Comprehensive health insurance
403(b) Retirement with Match
Tuition Benefits ($2,500 per semester or quarter for MSW or MA-Counseling)
Professional development opportunities and no cost to you CEUs
Position Summary: As a Program Support Worker at GCBHS, you will perform a variety of essential tasks, including data entry, data maintenance, phone coverage, receptionist duties, and clerical functions at specific GCB sites. Your role is integral to ensuring the smooth operation of our programs and services.
Minimum Requirements:
High school graduate or equivalent
Prefer experience dealing with the public or some courses in a social sciences field
Working knowledge of Windows 95 or higher required
Previous experience with Word, Excel, and MS Outlook preferred
Previous data entry experience preferred
Demonstrated ability to follow instructions, meet deadlines, and handle multiple tasks
Ability to handle incoming calls on a multiple-line phone system
Must be flexible to work at various GCB sites
Position may require occasional driving of your own vehicle
Valid drivers license and insurable driving record may be required
Skill Competencies:
Strong command of the English language (verbal and written)
Excellent organizational and time management skills
Flexibility with assignments
Excellent filing skills
Ability to work well under supervision and independently
Ability to function as a team player
Ability to communicate with people in stressful situations
Data entry ability with 97% accuracy
Ability to follow instructions and meet deadlines
Good problem-solving skills and communication skills to assist staff and clients
Basic computer knowledge
GCBHS has been named a Top Workplace in Greater Cincinnati and Northern Kentucky every year since 2010! Please visit our website to learn more about GCBHS
#LifeChanging
EEO Employer F/M/Disabled/Vets