Human Resources Manager – Operations (Entry level)

Levy Sector

LOCATION: Detroit, MI – Ford Field – Home of the NFLs Detroit Lions

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

As a Human Resources Manager you will be responsible for overseeing the recruitment, training and engagement of the People who create unforgettable guest experiences. The ideal candidate will be an experienced and dynamic Human Resources professional. They will be both a subject matter expert and strategic Human Resources business partner – able to influence at all levels of the business.

Detailed Responsibilities

Developing and implementing recruitment/staffing plans for the location in partnership with managers

Serve as the ‘voice of the people’ in all senior leadership discussions

Ensuring all Levy and legal standards, such as I9 documents, are completed in a timely manner

Conducting regular audits to verify compliance with policies and procedures

Manages workforce planning to build capability and optimize performance

Develops, implements, and supports a retention strategy for a specific partner

Overseeing onboarding and orientation training for new team members

Leading efforts around employee engagement and retention at the location

Coaches team managers to understand business information and the key performance levers

Drives incremental improvements to performance using robust analysis and benchmarking

Developing and implementing recruitment/staffing plans for the location in partnership with managers

Overseeing the timely and accurate completion of all team member timesheets in our ‘MyStaff’ system

Ensuring efficient and welcoming employee check-in experience

Partnering with the location leadership team to develop and deploy an employee engagement action plan

Overseeing employee investigation and progressive discipline procedures

Moves between strategic and operational thinking to execute strategy

Where applicable, acting as the primary point of contact for union representatives

Where applicable, educating and supporting managers in understanding and adhering to the location Collective Bargaining Agreement

Ensuring all team member information is accurate and up to date within the location HRIS system

Ensuring the timely processing of all unemployment claims

Plans the team’s activity to deliver against medium-term objectives

Managing team member ‘Speak Up’ and Grievance complaints

Ensuring timely completion of all mandatory/compliance-related training, e.g. Preventing Workplace Harassment

Working with location leadership to define management succession plan and development

Partnering with department leaders to optimize flexible labor scheduling

Works in partnership with the Compass Strategic Alliance Group to manage the contract retention

Contributes to sales activity for existing or new partners (e.g. supporting proposals, bids, presentations)

Supporting managers in completing employee investigations and corrective actions processes

Analyze performance data across multiple units to look for operational efficiencies

Evaluates/audits working practices to manage risks and drive compliance

Shapes and manages change and improvement programs

Attend manager meetings to support the overall management and governance of the location

Delivering ongoing training and development to the on-site management team

Partner with the location/partner HR team to develop joint strategies where appropriate

Other duties and responsibilities as assigned

Here is the kind of HR Manager we are looking for:

2-3 years experience in Human Resource management

Experience with high volume recruitment and/or dealing with seasonal employment is a plus! Union knowledge is a plus

Experience managing large scale projects

High level of computer literacy (Excel, Smartsheets, Word, Microsoft Office, HRIS systems)

Passion for hospitality, food, and retail

Excellent interpersonal and stakeholder management skills

Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyLevy.pdf) for paid time off benefits information.

Req ID: 1366317

Levy Sector

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VIKKI FRITZSCHING

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