Quality Improvement Specialist

Job Summary

Join the Corewell Health team as a Quality Improvement Specialist and be at the forefront of driving measurable improvements across our clinical and non-clinical operations. In this dynamic role, youll have the opportunity to analyze and enhance existing processes, develop sustainable quality improvements, and play a pivotal role in closing care gaps to improve patient outcomes. By collecting and analyzing key quality data, youll recommend and implement innovative practices that lead to enhanced quality and patient care. We are looking for someone with hands on quality experience, who excels at working with datasets, understanding contracts, and possesses familiarity with HEDIS metrics. If youre passionate about elevating healthcare quality, closing care gaps, and making a tangible impact, wed love to hear from you!

Essential Functions

Supports and drives improvement activities for accountable areas based on organizational priorities (project management, measurable deliverables, milestones, and data informed strategy).

Serves as a liaison between various departments across the Corewell Health System. Communicates, collaborates, networks with and acts as a change agent to key stakeholders. Also ensures continuity and coordination of services with appropriate utilization of resources. Responsible for stakeholder management across collaboration within dept and organizational resources.

Drives continuous assessment and improvements using appropriate tools and methodology within the business, assists stakeholders and process owners in prioritizing improvement opportunities.

Competent at improvement science to drive quality performance in regulatory, accreditation and publicly-reported programs.

Analyze, interpret and communicate benchmarked quality data and trends to identify opportunities and improve outcomes.

Continuously develop quality improvement knowledge and skills for the organization.

Support strategic quality goal setting to influence strategic priorities.

Support compliance of accreditation/TJC for quality chapters.

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here (https://careers.corewellhealth.org/us/en/benefits-new) .

On-demand pay program powered by Payactiv.

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance, pet insurance.

Traditional and Roth retirement options with service contribution and match savings.

Qualifications

Required

Associates Degree or equivalent in a Healthcare related field

2 years of relevant experience with Quality improvement, performance improvement, project management or similar role

Preferred

Bachelors Degree or equivalent in a Healthcare related field

1 year of experience in participation on improvement initiatives

CRT-At least one Certification from preferred list – Institute for Healthcare Improvement (IHI), IHI Open School

CRT-Professional in Healthcare Quality, Certified (CPHQ) – NAHQ National Association for Healthcare Quality Certified Professional in Healthcare Quality (CPHQ)

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement – to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

Primary Location

SITE – Priority Health – 1239 E Beltline – Grand Rapids

Department Name

PH – Medicaid-Quality

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. – 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.