UNIVERSAL BANKER

JOB REQUIREMENTS: Nicolet National Bank Nicolet National Bank is an
equal opportunity employer and VEVRAA Federal Contractor. M/F Disabled
and Vet EEO/AA Location: MARQUETTE, MI, US Worker Category: FULL-TIME
Job Class: Ret Cust Svc – hourl At Nicolet National Bank, our culture is
based on the principles of community banking, putting the needs of our
customers at the forefront of our decision-making. Our Core Values drive
everything we do, and we are committed to serving our customers with
excellence. We believe that every job in our organization is critical to
our success, and we are dedicated to creating a work environment where
our employes feel valued, respected, and supported. With locations in
Wisconsin, Michigan, Minnesota, and Florida we are proud to service our
local communities and make a positive impact on the lives of our
customers. At Nicolet National Bank, we believe that our people are our
most valuable asset, and we are committed to investing in their growth
and development. This position is primarily responsible for interacting
with customers to complete transactions, cross-selling Nicolet products
and services, resolving problems, and serving as a back-up to the
personal bankers by opening and closing accounts. This position promotes
business for Nicolet by maintaining a high level of customer service and
by referring customers to appropriate staff where necessary. As a
Universal Banker, you will: Performs teller duties and organizes,
balances and proofs cash daily to maintain accurate transactions
processed. Identifies payees and verifies signatures and endorsements.
Performs back-up personal banker duties, opens a variety of accounts,
verifies and processes changes to existing accounts, answers customer
questions, and resolves related account problems to ensure customer
satisfaction. Follows the guidelines of the continuity program with all
new Nicolet customers. Attracts and retains customer relationships by
extending a courteous greeting in person or by phone and by providing
accurate and timely customer service which includes, but is not limited
to, cashing checks, accepting deposits and withdrawals, handling loan
payments, dispensing cashiers checks and bonds, processing savings
withdrawals within established guidelines to ensure customer
satisfaction. Stays current on applicable banking regulations and
security procedures and practices to prevent fraud or other bank losses
and to comply with regulatory requirements. Answers customer
telephone inquiries promptly and professionally and provides accurate
information in accordance with bank policies and procedures. Assists
with night depository duties, to include logging bags, processing
deposits, making change orders, issuing receipts, etc. Promotes
Nicolet products and services by identifying customer needs and
suggesting appropriate products and services to solidify and enhance
customer account relationships. Recommends corrective services to
resolve customer complaints. Engages proactively as a sales
representative of Nicolet products and services to existing and
prospective customers within the community by active participation in
community events and/or organizations. Maintains vault which includes
balancing the vault daily and ordering and selling cash for the branch.
Maintains inventory of travelers checks, cashiers checks and gift
cards and ensures adequate supply at all branch location Equal
Employment Opportunity/M/F/disability/protected veteran status Apply
Here: https://www.click2apply.net/jjbdXxUVGpnzOcw5Yux1wl PI251873907
APPLICATION INSTRUCTIONS: Apply Online:
https://www.click2apply.net/jjbdXxUVGpnzOcw5Yux1wl