Business Systems Administrator III – ERP

JOB REQUIREMENTS: A position at FTI can be the answer to your future
career. In this role, youll be part of a progressive national leader
in electrical planning, engineering, technology and energy services. FTI
enables employee growth and success through industry-leading training
and development, utilization of the latest industry technologies, and an
uncompromised focus on safety. We recognize and reward top performers,
offering competitive, merit-based compensation, career path development
and a flexible and robust benefits package that boasts everything from
paid training and tuition reimbursement to an award-winning wellness
program. This role provides service and support for assigned business
applications and processes. This position will be working directly with
internal and external customers, vendor support teams, as well as with
the Business Technology team. This role will be a key contributor to the
success of our ERP implementation project, supporting the growth of our
Excellerate manufacturing division. Incumbent will leverage a mix of
virtual collaboration tools and in person discussions to engage with
their customers, troubleshoot and resolve incidents, as well as
participate on project teams implementing new or enhancing existing
technology solutions. This role is customer service and support focused
and works to improve relationships within the company as they respond to
questions related to business applications and business process issues
that arise throughout the day, as well as implement effective technology
solutions that align with strategic business objectives. MINIMUM
REQUIREMENTS Education: Bachelors Degree in Information Technology,
Business, or equivalent professional experience and relevant training
Experience: 7 or more years in a service or support role with 3 years or
more supporting a modern ERP platform such as SAP, Oracle, or Acumatica
or Any appropriate combination of education and experience as determined
by leadership Travel: 15% Work Schedule: Typical work hours are between
7:00 a.m. and 5:00 p.m. Monday – Friday. However, work may be performed
at any time on any day of the week to meet business needs. KEY
RESPONSIBILITIES Identifies and resolves support issues while working
with the internal customers and the business technology team. Manages
and communicates expectations appropriately with the customers that
require assistance. Performs research and analysis related to
business system capabilities and will lead efforts to improve. Leads
efforts to implement automated unit, integration, and user acceptance
testing. ERP Implementation Support: Assists in the planning,
coordination, and execution of the ERP implementation project.
Provides technical support to users, troubleshoot issues, and resolve
any system-related problems. Configures and customizes the ERP system
to meet business needs. Conducts system testing and validation to
ensure functionality and performance. Contributes to creating a
training curriculum for end-users. Ensures application meets
documented security standards, apply security related patches, and
manage access controls to protect sensitive data. Work Complexity:
Works collaboratively with internal customers and resolves incidents and
requests related to business systems or processes. Acts as liaison
between the internal customer and the vendor to resolve issues with
business systems. Manages business system application security via
account management and user set up, vulnerability patching, and
collaborating with Operations and Cyber Security to ensure secure
infrastructure and data. Performs research and analysis related to
business system functionality. Creates and enhances processes
supporting the Business Technology To view the full job description
please use the link below.
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Qualified females, minorities, and special disabled veterans and other
veterans are encouraged to apply.