Leasing Consultant

BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2024 FOR THE 10thTIME LOCATION Silver Ridge – Maplewood, Minnesota HOURS Tuesday & Wednesday: 10:30 am – 7:00 pm Thursday & Friday: 8:30 am – 5:00 pm Saturday: 10:00 am – 4:00 pm BENEFITS AND PERKS Competitive benefit package, including HSA employer contribution, starting 1stof the month after hire Eligible for Leasing Commissions and Renewal Bonuses 401(k) Plan with employer match Ten paid holidays, no waiting period to receive holiday pay Generous Paid Time Off (PTO) and rollover options Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities Company paid benefits including Life Insurance, Short Term and Long Term Disability Employee Assistance Program (EAP) Educational Assistance options Rent discount Life Time Fitness Membership discount SUMMARY Leasing Consultants are responsible for the performance of all activities related to apartment rentals, move-ins and lease renewals. The Leasing Consultant interacts directly with prospective and current residents to achieve maximum occupancy. This includes generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation and completing move-in paperwork and procedures. ESSENTIAL JOB DUTIES Answer incoming phone inquiries regarding available apartments. Provide all information requested and encourage the prospect to schedule an appointment to visit the property When a prospect visits the property, provide them with a tour of available apartments that meet their needs “Sell” the prospect on renting from Bigos Management, Inc. Convince the prospect that our property is a better match for their needs than our competition Follow-up, via telephone, with prospects who have not made a decision, and continue to sell the Bigos property Qualify all prospective renters using company approved procedures Move-in new renters, i.e., discuss lease and apartment complex rules, and conduct move-in inspection. Move-out departing renters to include conducting a move-out inspection Follow-up with residents on renewal of their lease Other duties as assigned by Property Manager QUALIFICATIONS Education and Experience High school diploma or GED required 1-2 years customer service and/or sales experience required Previous leasing experience preferred Skills and Abilities Fluent in English with strong written and verbal communication skills Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers and the public. Strong organizational and time management skills Basic computer literacy (email, web applications) Real Estate Licenses must not be active while working in this role As set forth in Bigos Management s Equal Employment Opportunity policy, we do not discriminate on the bases of any protected group of status under any applicable law. This applies to all terms and conditions of employment. Bigos Management also expressly prohibits any form of workplace harassment, discrimination, or retaliation.