Patient Access Specialist II

Overview

Join us in providing and supporting outstanding care to our patients and community!!

Fairview Health Services is an award-winning nonprofit health care system with more than 24,000 employees and 2,300 aligned physicians. Based in Minneapolis, we provide exceptional, coordinated health care-from preventing illness and injury, to dealing with the most complex medical conditions. Hardworking, innovative, dedicated employees are critical to our future as we seek to improve the health of the communities we serve.

Responsibilities Job Description

Do you like being a first point of contact and creating a positive first impression? Then consider this role! In this position you would have responsibility for completing the financial clearance process with Patient Access. The Patient Access Services Representative must be able to articulate information in a manner that patients, guarantors and family members can understand and to know what to expect with regard to their responsibilities. Various action items include:

Completing pre-registration, registration and insurance verification

Interviewing patients and guarantors to gather insurance information and verifying eligibility

In this role you will also work with medical staff, nursing, ancillary departments and insurance payors.

Qualifications

Required

One or more years of customer service experience and applicable computer knowledge and skills.

Preferred

Post-Secondary Education

One or more years of experience in a clinical setting with registration experience

Previous Epic experience

Are you ready to transform healthcare with us?

For more than 100 years, Fairview has been meeting community needs and achieving breakthrough medical advances in care. We are committed to delivering great value for our patients-higher quality, better experience and lower cost. Fairview has seven hospitals and medical centers and more than 90 primary and specialty care clinics throughout the state.

In partnership with the University of Minnesota, Fairview is an academic health system committed to nation-leading research and educating tomorrows physicians and health care professionals. We serve patients from across the state of Minnesota, the upper Midwest and beyond.

True to our values of dignity, integrity, service and compassion, our employees provide exceptional care to each patient, every day. Consider being part of our team today.

EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status