Customer Service Representative (CSR) – Full-time

Join the team at Avera!

Award Winning Health Care: Avera has been named among the nation’s 15 Top Health Systems, Forbes list of America’s Best-in-State Employers and Level 10 Most Wired Health Care Organization by CHIME.

Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

You Belong at Avera: Competitive pay, sign-on bonuses, various shifts to fit your lifestyle and opportunities for career growth.

Join Avera as a Home Medical Equipment Customer Service Representative (CSR) and join a mission driven organization with a great company culture, and team environment.

Position Highlights:

Paid Time Off (PTO) available on Day 1!

Options for Free Health Insurance!

Positive Work Environment: Be part of an organization where we practice the mission in our daily operations.

Career Growth opportunities!

Job Summary

The HME Customer Service Representative is accountable for serving as an on-site resource for services and processing referrals/sales/rentals as appropriate for branch location.

Contacts the appropriate service line representative when additional services and/or specific information is requested.

Is consistently alert to customers needs and brings information to the Leadership Team planning effort.

Education and/or Experience

One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience required.

Work Schedule

Monday-Friday, 8:30am-5:00pm; 80hrs/2wks

Pay

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.50 – $22.00 per hour

What Makes Avera Special? (http://www.avera.org/careers/what-makes-avera-special/)

The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.

Additional Notices:

For TTY, dial 711

Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.