Project Engineer

For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications. Yorktel is currently seeking a Project Engineer who will provide technical support and leadership for a myriad of efforts, including CAD drafting, documentation, support of audiovisual, videoconference, digital media and related network systems. The Project Engineer will be wholly responsible for all technical aspects of an assigned project, including but not limited to the technical, physical, ergonomic, acoustics as well as the structural safety of a system. Roles & Responsibilities:This position regularly works in a team of individuals with varying degrees of expertise and influences internal and external customers to achieve a mutually desirable outcome. This position will trouble shoot issues, make recommendations to internal parties and customers regarding concerns or issues, and ensure resolution of any problems working closely in conjunction with assigned team. This position must regularly communicate answers to complex questions and respond to detailed inquiries about technical issues and how to resolve these issues. This position handles and is expected to protect all internal and external confidential information and must utilize discretion and judgment based on company policies and procedures.Work directly with clients, architects, consultants and Yorktel staff throughout the design development and delivery process with the support of the Lead Project Engineer.Develop system design drawings including, but not limited to audiovisual system diagrams and schematic drawings; architectural diagrams, drawings and sketches; Design/Build and Bid/Build specifications; and operational capabilities narratives, etc.Offer technical support and guidance throughout the duration of the project for other team members, including those in Programming, Fabrication, Field Engineering or Commissioning Engineering.Work effectively and efficiently with support from other members of the Engineering team, and also be able to support other members of the Engineering team.Maintain complete and accurate project documentation and records.Follow Yorktel procedures for archival of project documentation.Communicate effectively with internal staff, client representatives, cooperative trades and subcontractors.Attending industry training as required or directed by the Lead Project Engineer and Programming Services.Effectively coordinate and manage multiple system design projects.Be responsible for successfully completing assignments on time and within budget.Conform to company technical standards and practices.Report to Lead Project Engineer and Engineering Leadership Team.Knowledge of and adherence to Yorktel policies and procedures.Other duties as assigned.Maintain ongoing knowledge of Yorktel processes and procedures as well as individual customer process’ and procedures.Participate in transition activities to permit effective information transfer from pre-sales to implementation teams.Create test plans for testing solutions installed at customer sites.Analyze customer networks to discern visual communications requirements.Research technical issues involving the network and visual communications equipment.Provide support for ad hoc and one-of-a-kind projects.Work with manufacturers and vendors on current and future technologies and products to be able to select applicable technologies and products to present to clients.AV industry manufacturer certifications desirable.InfoComm CTS certification with Advanced CTS-D certification desirable.Willingness to pursue and attend additional training related to performance of job.Leadership & Supervisory Responsibilities:NoneRequired Skills & Abilities: Proficiency in video network infrastructure commissioning and support processes.Knowledge of video and audio-conferencing service standards.Demonstrated and proficiency in the use of AutoCAD.Knowledge of audiovisual, videoconferencing and IT products and applications.High ability to work with peers.Exceptional customer service skills.Exceptional written, verbal, and interpersonal skills. Excellent problem-solving skills.Always maintain a professional attitude and appearance.Extensive use of business computer systems including Microsoft Office applications such as MS Word, Excel, Outlook, and MS Project.Education & Experience:1-3 years of experience in a customer service area.Electrical Engineering Degree or equivalent experience in a technical subject is desirable.Bi-Lingual capability is a plus.Proficiency in AutoCAD is a must.Knowledge of Revit software is a plus.At least 2 years of related experience required. Audio/Visual industry related technical certifications.Experience with collaboration technologies such as Teams, Zoom and WebEx.Additional Requirements: Domestic travel requiring multi-night stays within and at times outside the local work area.Valid passport; International travel possible.Valid U.S. driver’s license.Must be willing to complete background checks and drug tests as required by current or future contracts.Must be willing to apply for security clearances, suitability, and other related clearances to be able to work at certain customer locations.Ability to lift and carry objects up to 50 lbs.Frequent sitting, standing, and walking.Limited weekend and/or night work may be required.Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.