Collections Specialist I – COLLE012386-6062

This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4319101
About the Role

The Collections Specialist II position is a key customer service and
internal support role within Uber Freight. This position is responsible
for being a mentor and partner to other Collections Specialists, as well
as taking on more complex customer accounting work.

What the Candidate Will Do

– Customer account assignments: Medium to complex
– Run and format daily queries using multiple company-specific
software/applications to show productivity increase/decrease on
customer aging reports
– Create and provide account balance spreadsheet with specialized
reporting parameters
– Liaison between assigned customers and internal departments to
resolve billing issues and process conflicts
– Discuss invoice discrepancies/errors with billing and operations
departments to form corrective action plans
– Ensure all work performed on customers accounts are notated daily
and updated in financial system for management to review if needed
– Be a resource to Collections Specialists questions with processes,
archived information locations, and applications
– Mentor and hands on support to Collection Specialists partnered with
you

Basic Qualifications

– High school diploma or GED equivalent
– 1 year of experience in Finance, Collections, or Accounts Receivable
– Intermediate working knowledge of all Microsoft software
applications, specifically Excel formulas and formatting

Preferred Qualifications

– Prior experience in Transportation and Logistics
– Excellent written and verbal communication skills
– Critical thinking and problem – solving skills
– Capable of processing large volume of workload everyday
– Ability to work independently

About Uber Freight

Uber Freight is a market-leading enterprise technology company powering
intelligent logistics. With a suite of end-to-end logistics
applications, managed services and an expansive carrier network, Uber
Freight advances supply chains and moves the worlds goods. Today, the
company manages over $18 billion of freight and one of the largest
networks of carriers. It is backed by best-in-class investors and
provides services for 1 in 3 Fortune 500 companies, including Del Monte
Foods, Nestle, Anheuser-Busch InBev, and more. For more,
visitwww.uberfreight.com.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regards to sex, gender identity, sexual orientation,
race, color, religion, national origin, disability, protected Veteran
status, age, or any other characteristic protected by law. We also
consider qualified applicants regardless of criminal histories,
consistent with legal requirements.