Supervisor, Corporate Facilities

Charter Communications/Spectrum

Spectrum, a leading provider of facilities management services, presents
numerous opportunities for professionals seeking to make a significant impact
in the industry. As a facilities professional at Spectrum, you will be part
of a dedicated team of experts who strive to deliver exceptional
maintenance, repair, and operational services to a wide range of clients.
Whether your passion lies in building maintenance, project management,
sustainability, or any other facet of facilities management, Spectrum
offers the necessary resources, support, and expertise to help you
accomplish your goals. With an unwavering commitment to safety,
sustainability, and client satisfaction, Spectrum serves as an ideal
platform to launch or advance your career in the field of facilities
management

Spectrum is a leading broadband connectivity company and cable operator
serving more than 32 million customers in 41 states. Through the Spectrum
brand, the company offers a full range of state-of-the-art residential and
business services, including Spectrum Internet, TV, Mobile, and Voice.
Spectrums commitment to serving customers and exceeding their expectations
is the bedrock of its business strategy and the philosophy that guides its
over 101,000 employees.

BE PART OF THE CONNECTION

I at Spectrum as a Corporate Facilities Supervisor, you will play a vital
role in supporting the day-to-day facility operations of one or more
locations. Your responsibilities will include performing various support
assignments to ensure the smooth functioning of the building. You will be
responsible for managing the Workplace Experience of the facility and should
possess a general understanding of the tasks associated with a corporate
facility. In this fast-paced, high-demand environment, it is crucial that
you respond promptly and efficiently to requests while upholding the highest
level of customer service and professionalism.

WHAT OUR CORPORATE FACILITIES SUPERVISORS ENJOY MOST
Actively and consistently supporting all efforts to simplify and enhance the
customer experience. Managing and maintaining a team to complete
facility-related tasks and supervising key building support functions.
Monitoring employee productivity and providing constructive feedback and
coaching, including providing employee performance feedback during
performance appraisals.
Assisting in the hiring and training of new employees.
Reviewing and approving invoices, ensuring correct coding and work
completion, as well as following up on payment and spending queries for both
capital and expense.
Supervising vendor setup, PO creation, and other financial and
procurement-related vendor engagement activities.
Ensuring proper staffing and supervision for key building support functions on
a daily basis, giving direction of work to the Facilities Assistants,
maintaining schedules, providing backup office solutions, covering when
someone is out, and maintaining staff schedule.
Reviewing and approving invoicing, ensuring correct coding and work
completion, and working with co-workers and management to follow up on
invoice payment queries.
Ensuring the completion of daily and weekly facility-related tasks,
including switchboard/receptionist function, staffing/training, timely
receipt and delivery of mail and packages, and effective/consistent
delivery of service levels to building occupants.
Supervising work order requests related to office equipment (copiers,
etc.) and service issues (janitorial, landscapers, etc.), as well
as other general facility-related issues. Assigning tasks to staff as
appropria
Coordinating and assisting with the setup of company events and functions,
as necessary.
Overseeing various workplace experience services, including
meeting/conference and event management services and areas, ensuring that
the conference/meeting and event centers are properly maintained and
functioning well, and ensuring that other workplac experience service
offerings and amenities (such as food/beverage services, fitness
centers, and similar) are operating as intended and aligned with employee
experience objectives.
Performing other assigned duties.
By actively participating in these responsibilities, you will contribute to
simplifying processes, enhancing customer satisfaction, maintaining a
well-organized environment, and ensuring the smooth operation of our facility.

The Facilities Department ensures smooth day-to-day operations of the
location(s), performing various support tasks to maintain a
well-functioning building. They handle general maintenance and possess
knowledge of corporate facility tasks. Operating in a fast-paced,
high-demand environment, they prioritize prompt and efficient responses to
requests, delivering exceptional customer service with professionalism.

WHAT YOULL BRING TO SPECTRUM

Required Qualifications
Facilities management experience 3 years
Office and Occupancy Services management experience 2 years
Team Lead experience 1 years
Ability to read, write, speak, and understand English
Proficient with computers and MS Office software (Word, Excel, Outlook
calendar & email)
Good interpersonal, oral, and written communication skills
Flexible, adaptable, independent, and motivated team player able to work
in a fast-paced environment
Ability to provide quality customer service
Ability to use standard office equipment (telephone, computer,
printer, scanner, copier)
Possess attention to detail, organization, and accuracy
Ability to work overtime as the business needs dictate
Ability to effectively and efficiently make use of time and resources

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