Coordinated Entry Lead

Description
DEPARTMENT: Social Service Department
POSITION TITLE: Coordinated Entry Lead
STATUS: NON-EXEMPT, FULL TIME
SUPERVISOR: CORPS OFFICERS
PAY: $19.00/hour
MISSION STATEMENT
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.
SCOPE OF POSITION:
The Coordinated Entry Lead works with the Shelter Manager, Social Services director, hygiene center attendant, as well as Coordinated Entry Worker to provide intake and assessment services for persons who are homeless or at imminent risk of homelessness. Enter persons into the Homeless Management Inventory System (HMIS) and maintain accurate data, entering changes to data within 5 days of contact or assessment change. Utilize diversion based, trauma informed and housing first approach engagement. Lead monthly coordinated entry work group with city, county, state and federally funded and non-funded agencies with the purpose to work toward homelessness being rare, brief, and one time. Organize and serve as a lead, working with Lewis County Public Health and Social Services to conduct the annual Point-In-Time (PIT) count. Provide training and and/or organize educational opportunities to community as applicable. Provide referrals to housing providers with include, but not limited to emergency shelter, rapid rehousing, tenant based rental assistance. These services are designed to support participants making changes that will help them establish and maintain residential stability in the community. The Coordinated Entry Lead is responsible for the successful operation of the Coordinated Entry program in Lewis County.
This particular role is funded by an outside source, through grant funds, and as such, continuation of employment is dependent on continuation of fund sourcing.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Experience working with low-income and vulnerable people
Case management skills for on-going support and advocacy
Detail oriented and attention to detail
Ability to empathize with and advocate for low-income and vulnerable people
Maintain confidentiality with personal information
Knowledge of social services and local resources preferred
Knowledge or experience working with homeless/low-income families
Have excellent interpersonal skills, with emphasis on working effectively in a team
Able to make decisions based on policies and procedures manual
Proficient in typing, organizing, and filing
Able to multi-task and work in a team
Understand and demonstrate crisis management skills
Self-motivated; ability to work with minimal supervision
Communicate effectively, both written and orally, with Program Manager and other staff
Have (or obtain within 30 days of employment) First Aid & CPR card
Completed (or obtain within 30 days of employment) Blood-borne Pathogens course
Maintain valid Washington State Drivers license and pass a driver safety training
Pass a criminal background check
Working knowledge of database applications and ability to use new software programs
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide support to the participants living in Night by Night shelter
Maintain complete program documentation for the participants
Oversee office/records management, case management, data collection and reporting
Answer a multi-line phone system
Enter data accurately and promptly into multiple databases and spreadsheets
Help participants find emergency services (fo