Program Attendant FT – The Way Out Center

Description
Position Details:
FT Sun-Thurs 11:00PM-7:30AM
MISSION STATEMENT:
The Salvation Army, an international movement is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ, to meet human needs in His name without discrimination.
SCOPE OF POSITION:
This position follows Policies and Procedures for The Way Out Center Bridge Housing Program under the direction of the Lead Program Attendant, Assistant Program Manager and/or Program Manager. The Program Attendant provides support, direction, and supervision of Guests of The Way Out Center Bridge Housing Program. The Program Attendant works with individuals who are struggling with issues related to homelessness, mental health, addiction and/or chronic illness. The Program Attendant is responsible for demonstrating and inspiring hope, trust and a positive outlook. They will cultivate connections with a broad range of community-based service and support. The Program Attendant will work as a team member to provide safe, stable, temporary housing with supportive services to the guests of the Bridge Housing Program. The Program Attendant may have contact with public or office environments that may risk exposure to irrational/hostile behavior, typical/extreme weather conditions, contagious parasites/diseases or contact with domestic animals.
QUALIFICATIONS:
21 years of age or older
High School Diploma or Equivalent
Possess Valid Drivers License
Pass a Criminal and Driver Background Check
Have or complete De-escalation training
Current WA State Food Handlers Card, Bloodborne Pathogen and CPR/First Aid Certification or obtain within 30 days of hire
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of Social Services, Local Resources and Referrals as appropriate
Possess general computer and keyboarding skills
Knowledge of Microsoft Office (Word, Excel), recordkeeping systems or willing to learn
Effective verbal and written communication
Demonstrate effective personal and situational awareness
Flexible, relatable and reliable; Manage time effectively
Self-motivated and work with minimum supervision
Be an active listener by asking questions and reflecting what is said
Maintain healthy boundaries with guests and fellow staff members
Make decisions based on Established Policies and Procedures Manual
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Represent The Salvation Army and respect and work within its Christian tenets
Meal Service: Set-up, Serving and Clean-up
Supervise guests and the facility to provide a safe, clean, and pleasant environment
Maintain required level of security each shift
Maintain TSA facilities for cleanliness and safety from abuse or vandalism
Ensure supplies are properly stored and ready for the next Program attendant or guest
Complete documentation and data entry tasks on assigned shifts without delay
Answer and direct calls to appropriate employee or guest
Schedule/provide guest transportation to/from appointments, meetings, employment as required
Maintain the lobby area and bulletin boards
Successfully participate in TSA Spokanes Employee Development training
Assist with Seasonal/Special events as assigned
Other duties as assigned
PHYSICAL REQUIREMENTS:
Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
Grasp, push, pull objects such as files, file cabinet drawers, and reach overhead
Operate telephone
Operate a desktop or laptop computer
Lift up to 30 pounds regularly and 50 pounds occasionally
Access and produce information from a computer
Understand written information
Sweep, clean, shovel snow, operate snow blower; perform janitorial tasks as needed
A generous benefits packag