Warranty Support Specialist (Remote)

ABOUT THE ROLE

Location: Remote – Michigan residents

Do you have auto dealership experience and a background in warranty administration or insurance claims? Are you interested in working from home? This could be a fantastic opportunity for you!

As a remote Warranty Support Specialist at Morley, youll use your customer service expertise to help automotive dealerships handle warranty claims from start to finish.

What Youll Do

– Counsel service managers
– Identify improvements by analyzing expense and frequency trends
– Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude

Questions Before You Apply? 

Live chat with a Morley Talent Acquisition (TA) Specialist ([careers.morleycompanies.com](https://careers.morleycompanies.com){target=”blank” rel=”noopener”} | chat hours: M-F 8 a.m. – 5 p.m. Eastern time (closed on some holidays) | TA will respond to after-hours questions the next business day).

SKILLS FOR SUCCESS

Required Skills

– Self-motivated, passionate professional who is enthusiastic, energetic and teamwork-oriented
– Strong computer navigation and typing skills (minimum of 35 words per minute) (check your skills with a free [typing test](https://www.typingtest.com/ “Typing Test”){target=”blank” rel=”noopener”})
(direct link to test: www.typingtest.com)
– Excellent analytical and communication skills

Eligibility Requirements

– High school diploma or equivalent
– Experience in warranty administration and/or insurance claims
– Automotive dealership experience (service department and/or warranty administration preferred)
– Ability to work shifts within the centers hours of operation:
– Monday – Friday
– 8 a.m. to 6 p.m. Eastern time
– No weekends or late shifts!
– Must be able to stick to the schedule reliably, as some queues are time sensitive

Remote Work Requirements

– Michigan resident 
– High-speed internet access at home that you are able to connect to via Ethernet or landline
– Secluded and distraction-free work environment

The Remote Experience 

Wondering what its like to work for Morley from home? [Check out this video](https://mrly.info/h4b){target=”blank” rel=”noopener”} to get a glimpse of a remote associates typical day and how their home office setup helps them stay focused.

(direct link to video: [https://mrly.info/h4b)](https://mrly.info/h4b)){target=”blank” rel=”noopener”}

NOTICES: Morley utilizes E-Verify ([https://bit.ly/MorleyEverify](https://bit.ly/MorleyEverify){target=”blank” rel=”noopener”}) during onboarding for all hires. Learn about your right to work: [https://bit.ly/MorleyRightToWork](https://bit.ly/MorleyRightToWork){target=”blank” rel=”noopener”}. Privacy policy: [https://info.morleynet.com/morley-privacy-policy](https://info.morleynet.com/morley-privacy-policy){target=”blank” rel=”noopener”}. CCPA Notice (California applicants): [https://info.morleynet.com/ccpa](https://info.morleynet.com/ccpa){target=”blank” rel=”noopener”}. Contact [talentacquisition@morleynet.com](mailto:talentacquisition@morleynet.com){target=”blank” rel=”noopener”} if you need reasonable accommodation to apply or interview.

WHY JOIN OUR MORLEY FAMILY

Employment value is the combination of competitive pay, health be