Logistics Coordinator – Ocean Export Agent

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of 350 locations across six continents.

As a service-based company, we don’t own the aircraft, ships, or trucks we use every day. This means we can be highly flexible in our approach to supply chain management, and very effective at finding the best route and pricing options.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.

Major Duties and Responsibilities

Interact with our customers in arranging their international export shipments.

Provide outstanding, friendly customer service through daily communication with both internal and external customers

Ensure accurate and timely data entry into our operating system

Track and trace shipments as required

Ensure documents are timely sent to customer or broker for customs purposes

Ensure accurate and timely client invoicing

Contribute to maintain strong relationships with suppliers (steamship lines, trucking companies, and others)

Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements.

Customer Service: 6 months to 1 year experience; or equivalent combination of education and experience

This position will sit in Moon Township, PA. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.

Understanding of transportation documentation and terms is a plus

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

Pro-active, strong organizational skills

Strong desire to learn

Proficient computer skills – Outlook, Excel, Word, PowerPoint

Fluent in English

Expeditors offers excellent benefits

Paid Vacation, Holiday, Sick Time 

Health Plan: Medical, Prescription Drug, Dental and Vision

Life and Long Term Disability Insurance 

401(k) Retirement Savings Plan 

Employee Stock Purchase Plan 

Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.