Food and Beverage Manager, Peacock Alley – Waldorf Astoria Orlando

The award-winning luxurious Waldorf Astoria Orlando is currently seeking an innovative Food and Beverage Manager to lead the operations of Peacock Alley .

Peacock Alley is centrally located in the heart of the main lobby, overlooking the magnificent hand-crafted clock. With a nod to the stunning landmark restaurant of the same name in New York, Peacock Alley offers an irresistible menu of small-plate inspired cuisine, creative libations, and an exquisite wine selection.

In this role, you willbe overseeing 30 line level Front of House employees, an Assistant Manager and will be reporting to the Assistant Director of Food & Beverage.

The ideal candidate must be an exceptional leader with a passion for creating extraordinary experiences, a talent for training and developing others, and experienced in all aspects of restaurant operations ( ex. financial performance, social media reputation, local market capture, and employee relations ). At least 2 years of restaurant management experience in an upscale dining environment is required. Strong beverage knowledge and prior luxury hotel experience are a plus.

What will I be doing?

You would be responsible for directing and organizing the activities and services of Peacock Alley in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
Plans, coordinates and facilitates recreational activities and programming for children and adults ensuring the highest quality of Waldorf standards are met for recreational activities, facility cleanliness, and administrative operations.
Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events
Recruit, interview and train team members

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality – Were passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – Were leaders in our industry and in our communities.
Teamwork – Were team players in everything we do.
Ownership – Were the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits –Hilton is proud to have an award-winning workplace culture ranking#1 Worlds Best Workplace by Great Place To Work & FortuneWe support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:

Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment .

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Job: Food and Beverage

Title: Food and Beverage Manager, Peacock Alley – Waldorf Astoria Orlando

Location: null

Requisition ID: HOT0AZD5

EOE/AA/Disabled/Veterans