Field Service Technician II

JOB REQUIREMENTS: Field Service Technician II Location US-WI-Waukesha
Company Canon Solutions America, Inc. Requisition ID 32272 Category
Field Service Position Type Full-Time About the Role Spotting a solution
and fixing a problem is a tremendous technical skillset. It requires
diligence, determination, and a knack for knowledge. Does this sound
like you? If so, Canon Solutions America, an innovator of technology,
solutions, and services, wants to meet you. Were ready to bring aboard
individuals who strive for excellence in operational, maintenance, and
networking support to help our valued customers with basic technical
expertise of Canon-supported products. Your Impact Were actively
seeking an individual to: – Diagnose basic mechanical, software,
network, and system failures using established procedures. – Service and
repair designated equipment to Canon standards and specifications. –
Maintain working knowledge and aptitude of multiple product groups. This
includes basic aspects of troubleshooting and diagnostics. – Meet and
exceed customer demands by providing efficient, responsive, and accurate
Field/Shop/on-site maintenance. – Properly maintain all technical
information, Field Service Reports, Expense Reports, and Canon property
assigned. – Maintain all technical information and Canon property
assigned and provide direction to less experienced technicians. –
Provide the solutions of escalated technical and/or customer
service-related problem areas for any territory requested. About You:
The Skills & Expertise You Bring Please note: this is a customer-facing
role, and requires compliance with customer policies and protocols,
which may include COVID-19 vaccination and other measures relating to
COVID-19. Were looking for a dedicated individual with: – HS Diploma,
GED, or equivalent experience required, plus 1 to 2 years of related
experience. – A basic understanding of internet environments and the
ability to complete the 120-day introductory period and the PDIF
(Printing and Digital Imaging Foundations) new-hire class. – The ability
to travel (valid drivers license and acceptable driving record
necessary). – The capability to work in a 24/7 environment, while
performing shift work and on-call rotations. – Required to take all
necessary steps to obtain security and/or other clearances required by
customers to enter the customers premises. – Must be able to lift 50
pounds and be active more than 50 percent of the time (walking,
standing, stooping/kneeling). Company Overview About our Company – Canon
Solutions America, Inc. empowers companies of all sizes to succeed by
supplying market leading enterprise, production, and large format
printing solutions, supported by exceptional professional service
offerings. With unwavering dedication to promote… For full info
follow application link. We are an EEO/AA employer.
Minority/Female/Individuals with Disabilities/Protected Veterans.
APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/7393AE545D4E4249