Project Manager-Technical Service Process

Position Overview

Navistar has an exciting opportunity for a Project Manager-Technical Service Process in our Lisle office!

This position is for a Process Lead for the Tech Service line of business in the Dealer Development Contact Center and will interact with the diagnostic teams.

Responsibilities

Creating, adjusting, and managing Standard Operating Procedures

Project management of new workstreams

Measuring and improving the efficiency of daily operations

Coordination a large, cross functional group

Minimum Requirements

Bachelor’s degree

At least 5 years of project/program management experience

OR

Master’s degree

At least 3 years of project/program management experience

OR

At least 7 years of project/program management experience

Additional Requirements

Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Desired Skills

Strong project management, LEAN / Six Sigma skills

Understanding of process mapping and documentation

Familiar with dealer parts and service operations

Knowledge of Navistar systems including Salesforce, and International 360, Digital Dealer, and On Command Connection (OCC)

Company Overview

Navistar, Inc. (“Navistar”) is a purpose-driven company, reimagining how to deliver what matters to create more cohesive relationships, build higher-performing teams and find solutions where others don’t.

Based in Lisle, Illinois, Navistar or its subsidiaries and affiliates produce International® brand commercial trucks and engines, IC Bus® brand school and commercial buses, all-makes OnCommand® Connection advanced connectivity services, and Fleetrite®, ReNEWeD® and Diamond Advantage® brand aftermarket parts.

With a history of innovation dating back to 1831, Navistar has more than 14,500 employees worldwide and is part of TRATON SE, a global champion of the truck and transport services industry. Additional information is available at www.Navistar.com.

Accelerating the Impact of Sustainable Mobility

Visit us at www.Navistar.com (http://www,navistar.com) to discover more about our organization

Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HRC@Navistar.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.

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