Supervisor, Operations Support – 106741-7893

This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12204452 Requisition ID:
106741

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you
will be offered a competitive salary and health benefits package, along
with opportunities to develop, grow, and evolve your career. Our
benefits packages focus on key areas such as health & wellness,
emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity
across our company makes us more successful and helps us provide
essential services to our customers. We are stronger because we embrace
different ideas, viewpoints, experiences, and backgrounds. American
Water is the best choice for your next role! Click here for more
information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater
utility company in the United States. With a history dating back to
1886, We Keep Life Flowing by providing safe, clean, reliable and
affordable drinking water and wastewater services to more than 14
million people across 14 regulated jurisdictions and 18 military
installations. American Waters 6,500 talented professionals leverage
their significant expertise and the companys national size and scale
to achieve excellent outcomes for the benefit of customers, employees,
investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water
expects to invest $30 to $34 billion in infrastructure repairs and
replacement, system resiliency and regulated acquisitions over the next
10 years. The company has a long-standing history of executing its core
operations, aligned with sustainable best practices, through its
commitments to safety, affordability, customer service, protecting the
environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality
Indexfor the fifth consecutive year, ranked 18th on Barrons 100 Most
Sustainable U.S. Companies 2023 List, earned the U.S. Department of
Homeland Security SAFETY Act designation and U.S. Environmental
Protection Agencys WaterSense Excellence Award, among additional
state, local and national recognitions.

For more information, visit amwater.com and join American Water on
LinkedIn, Facebook, Twitter and Instagram.

Illinois American Water has an opportunity for an Operations
Support Supervisor to join our team in Urbana, IL. This support
role will be responsible for a variety of activities including providing
oversight of contractors and vendors, managing inventory, ordering parts
and materials, monitoring job site conditions and more. The ideal
candidate will have a mechanical aptitude and have a strong
communication and customer service skills.

Primary Role

Responsible for providing analytic, financial and process support to
Operations on critical business needs. Develops, modifies, and
implements effective and efficient processes, programs and controls,
championing innovation and best practices. Complies and analyzes key
performance indicators, makes recommendations for process improvements,
and supports operations management on both capital budgeting and
financial reporting matters. Manages property activities across the
district.

Key Accountabilities

– Encourages best practices and innovation throughout operational
areas and works collaboratively to mitigate business risks.
– Defines and documents processes and manages execution to ensure
compliance.
– Makes recommendations to improve performance within operations.
– Manage property maintenance and repair activities, including capital
replacements, at pr perty sites and structures across all the
service areas, including items such as parking lots, roofs, fences,
HVAC, etc.
– Manage the operations center infrastructure including most routine
maintenance and capital activities.
– Manage landscaping activities for the various properties.
– Manage monthly production operating and capital budget review and
analysis.
– Support and participate in safety and security assessments and other
related activities for the properties in the service district.
– Manage various aspects of the capital budget and capital budget
process, including Power Plan work orders applicable to the
production group.
– Complete month end reporting processing, including accruals,
required accounting submissions and billing.
– Support Tool and Equipment Management within the Production
Department.
– Supervise an operations support employee in the production group and
serve as a backup for the critical activities of that role.
– Collaborate with contractors and vendors on projects.
– Lead and collaborate with AW employees and contractors on project
design and implementation.
– Provides analytical, process and administrative support for
Operations regulatory compliance programs.

Knowledge/