Annuity/Life Claims Examiner (Remote)

Job Description:

Essential Job Functions:

Maintain the team and handle escalated issues

Work on projects as assigned by manager

Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding contracts

Willingness to learn new payment processes and/or other processes within death claims depending on where the need is on any given day

Responsible for the accurate handling and timely execution of any contract worked

Ensure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by SEC and customer guidelines

Report any potential fraudulent, money laundering, or unethical requests that have been reviewed

Perform other related duties as assigned or required daily

Must provide an elite customer service experience via letters or phone calls made internally or externally

Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience

Mandatory Qualifications:

High School Diploma completed

2-4 years of relevant insurance business experience

Working knowledge of insurance products and applicable policies, procedures, and guidelines

Microsoft Office and MS Teams work experience

Great typing and documenting skills

Empathy, sensibility and high sense or touch are necessary for the type of support we provide to our customers

Preferred Qualifications

Bachelor’s Degree is preferred

Claims experience is highly preferred

Work Environment:

Home base, remote – Laptop, Docking Station, Monitors, Headset will be provided

This position is fully remote within the United States only

All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer (https://dxc.com/content/dam/dxc/projects/dxc-com/us/pdfs/careers/Equal-Employment-Opportunity.pdf) . All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXCs commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link (https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&ProductType=OnlineApplicant&SubType=PG)

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email (GSS-HR-ER@dxc.com) .

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .