Line Service Technician

Job Details
Job Location
Trenton, ME Salary Range
$18.00 – $19.00 Hourly

Description

Line Service Technician
Primary Purpose of the Position
The Line Service Technician (LST) attends to all service needs as they
relate to and transient aircraft, catering to the needs of the jet owners,
guests, and crews. While a LSTs main job duties are focused upon the
technical services provided to the aircraft (fueling, towing, parking,
basic cleaning, etc.), exceptional customer service skills are vital for
the successful completion of this role. The LST ensures that every arriving
/departing aircraft receives all ground support services in a timely fashion
with high energy and a smile.
Essential Functions
Responsible for all aircraft and ramp coordination during assigned shifts
Delegate and assign duties to qualified personnel, monitor progress, and
assess results
Responsible for monitoring work of the LSTs on duty during your assigned
shifts
Assist Line Manager and Line Technician Trainer with training new employees
Responsible for adhering to all safety policies and procedures by managing
employees accordingly in the Managers or Supervisors absence
Maintains shift reports and related paperwork
And all the responsibilities of the Line Technician:
Must understand and exemplify what it means to be a partner at Modern
Aviation.
Promotes and always maintains a positive image of Modern Aviation, to all
personnel, members, volunteers, vendors, and the community.
Ensures a safe operation: protecting customers, staff, and equipment
from harm.
Assists passengers and flight crews with our professional Seven Star
Service: always offering additional services and exceeding customer
expectations.
Responsible for the movement, placement, storage, de-icing, and
fueling of an aircraft.
Operate a wide variety of aircraft ground support equipment.
Exemplifies ramp awareness regarding aircraft, debris on the ramp or
impending inclement weather procedures.
Perform work with minimal supervision.
Ability to make fast decisions by using judgment consistent with company
policies, standard operating procedures, and safety regulations.
Performs other duties deemed necessary and assigned by shift-lead or Line
Manager.
Understands that this position may expose the partner to hazardous noise
levels, chemicals, fumes, machinery, and inclement weather.
Qualifications

Minimum Qualifications

Must be 18 years of age

Strong verbal and written communication skills

Exceptional mathematical skills

Valid Drivers License

Physically able to stand or walk for long periods of time
Preferred Qualifications:

Previous customer service experience preferred.

Basic knowledge of various aircraft types and servicing a plus.
The Company
Modern Aviation (the “Company”) is a private equity-backed platform
company launched in 2018 that is focused on the fixed-based operator
(“FBO”) sector. The Company has been rapidly growing through bolt-on
FBO acquisitions and has significant additional committed capital from Apollo
Management and Tiger Infrastructure Partners (its sponsors) to continue to
grow the business through future acquisitions, capacity expansion at its
existing locations and development of selective greenfield FBOs in the United
States and the Caribbean. Moderns goal is to build the third largest
national FBO network in the United States.
Company Benefits
Employee Medical Insurance, Basic Life Insurance, Short-Term Disability,
Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account
Funding, 401k Match
Other Available Benefits
Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance,
Flexible Spending Accounts, Health Savings Account, 401k
Reports to: Line Service Manager
Supervisory Responsibility: This job has no direct supervisory
responsibilities.
FLSA Status: This position is nonexempt.
Work Environment: While performing the duties of this job, the e ployee is
regularly exposed to moving mechanical parts. The employee is exposed to wet
and/or humid conditions including extreme heat and cold; high,
precarious places; outside weather conditions and vibration; chemicals
including aviation fuels, oils, and lavatory fluid. The noise level in the
work environment is usually loud.
Travel: This position requires no travel.
Physical Requirements: Must be able to perform frequent walking,
sitting, stooping, stretching, bending, reaching, and grasping
actions. May be required to work nights and weekends. Regularly lift and/or
move up to 75 pounds.
EEO Statement: The Company provides equal employment opportunities (EEO)