Internal Communications Business Partner

Job Summary:

As an Internal Communications Business Partner, your primary focus will be on supporting communications and engagement activities. This involves enabling colleagues to understand and engage with the activities taking place across the COO function. Sometimes, this is targeted at audiences within the COO, and other times it is directed towards the broader organization.

Responsibilities Include:

Managing dedicated relationships with the COO leadership team, and leading on the delivery of tactical, strategic and ad hoc communications, both within and outside the COO function

By ‘tactical communications we mean: a regular cadence of ‘business as usual’ comms from the COO teams (e.g. regular functional updates)

By ‘strategic’ communications we mean: specific, bespoke projects, potentially requiring one or more members of the Internal Communications team to deliver (e.g. communicating an organizational redesign)

By ‘ad hoc’ communications we mean those that crop up unexpectedly, and can be potentially sensitive or relate to an emergency (and sometimes need to go out at short notice)

Developing and executing integrated communication and engagement plans for the Chief Operating Officer and supporting each of the COO teams

End-to-end production of written communications (updates) and in-person events (e.g. townhalls) for the Chief Operating Officer and COO leadership, to inform and engage the whole function

Leading on a series of communications campaigns that translate what is happening across the COO

Managing multiple stakeholders and projects simultaneously, and delivering them in a timely manner

Maintaining a connection with the wider Internal Communications team, to ensure that our collective deliverables are consistent in tone and look-and-feel

Being the Internal Communications liaison with change program leads and business readiness / ways-of-working colleagues

Targeting and tailoring comms at different audience groups, based on their specific needs · Outstanding engagement skills, specifically including communicating from the perspective and experience of our audiences about what is happening, why, and what it means for them

Managing our existing, and developing new, comms channels to inform, engage and excite our audiences about change

Coordinating our Modernization Champion network, so they are enthused and ready to influence and advocate for changes being made

Work with the broader Internal Communications team on the design and delivery of team / functional / group-wide events that support our culture (e.g. Exec Q&As, strategy events, results presentations, functional deep-dives, welcome calls, employee social events, culture days, etc.) and campaigns (e.g. translating our engagement survey results into measurable actions etc.) to highlight and promote specific issues

Work on a range of Internal Comms projects as and when necessary (e.g. reviewing and refreshing our channels, audience segmentation, strategy development, identifying new comms and engagement platforms, etc.), to improve delivery across the whole Internal Comms team

Proactively, act as an ‘internal journalist’ seeking out interesting stories (about leadership, change, people, strategy etc.) from across the business, and finding the right channel to deliver them to the right audience

Use data to measure how effective our comms, culture and engagement efforts are, and flex our style accordingly

Skills & Qualifications:

Bachelors and/or Masters degree in Communications, Marketing, PR or equivalent related experience

Can design and implement creative ideas

Able to identify and build collaborative relationships throughout the business

Excellent communicator, verbal and written

Digital content creation (graphics, video editing etc.) advantageous but not essential

Experience as a comms and engagement Business Partner, ideally with COO teams and change programs

Knowledge of internal communications and employee engagement tools and channels

Budget management experience and practical experience of managing third party suppliers

Knowledge of the insurance industry is preferred but not essential

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.