Shipping Coordinator, Senior

Remote Work: No

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.

Let’s create tomorrow together.

Responsible for the internal (company) and external (customer) coordination of all activities and documentation necessary and required for international and domestic product shipments. Additional responsibilities include the coordination of priorities for shipping and packaging processes to meet on time delivery goals, scheduling and maintaining the internal company shipment calendar, preparation of all documentation necessary for the external processing of Letters of Credit, and documentation and record keeping of all outgoing customer shipments.

Hours for this position will be 10am – 6pm Monday-Friday

Responsibilities:

To perform this job successfully, a qualified individual must be able to perform each essential duty satisfactorily either with or without reasonable accommodation. The requirements listed in this job description document are representative of the knowledge, skill, and/or ability required.

Coordination and determination of best method of shipment with the customer

Effectively communicate and partner with Commercial department to ensure customer specifications/expectations/communications are carried out to the highest standard

Examine outgoing shipments to ensure shipments meet specifications and documentation requirements and on-time delivery

Plan and direct flow of finished product traffic moving to overseas destinations

Inspect invoices and shipping manifests to ensure compliance with tariff and customs regulations

Prepare shipping and customs documentation for all exports

Order shipping materials required for packaging and shipments: dry ice, LD3s etc.as required

Review all freight invoices for accuracy

Contact carrier representative to make arrangements and issue instructions for loading products

Prioritize shipping orders to inform ship method and time of carrier arrival

Prepares product for packaging and delivery i.e.: packaging, carton labels, Assists in dry ice, shrink-wrap, and thermal wrap (as needed)

Maintains accuracy of Finished Label inventory

Perform other clerical tasks such as preparing customer correspondence and maintaining files

Communicate with customers by phone, in person, fax, or e-mail

Address complaints concerning billing or product received, referring complaints to designated departments for investigation

Maintain files for customer orders and all activity (shipments, inquiries, complaints) including sample-related

Maintain accurate shipping calendar and work with Quality Control and Manufacturing to set priorities to meet ship dates

Update/maintain list of current part numbers for billable products

Maintain files for TSA screened shipments; send monthly activity report to TSA

Maintains good communication and working relationships with all departments and effectively functions within a team environment

Packages consignments according to shipping schedule and business needs

Maintains and adheres to all facility safety policies and procedures

Effectively plans and utilizes time and resources to meet business needs and achieve business objectives

Maintains work area organization and documentation to satisfy ISO and GMP standards

Exhibits professional etiquette that exemplifies the values of the organization

Attendance at the worksite is required on a regular and on-going basis

Qualifications:

Minimum of a High School Diploma, GED, or 2 year college degree and 2-4 years of experience working in a warehouse environment in handling inventory control, packaging and shipping duties of an international manufacturing company. Experience working with customers (both written and verbal) in a Quality Based Company (ISO 9001 / cGMP).

Language Ability:

Ability to read, analyze and interpret complex written and verbal information. Must have the ability to effectively communicate orally and in written form both internally and externally. Must have sufficient English reading, writing and speaking skills to communicate effectively to customers inside and outside the company.

Math Ability:

Must be able to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals. Must understand and be able to convert measurement units from English to Metric and metric to English. Must have ability to compute rate, ratio, and percent to draw and interpret bar, line, pie, etc… graphs.

Reasoning Ability:

Ability to apply common sense understanding to develop and carry out instructions furnished in written, oral or diagram form. Must have ability to solve complex problems involving multiple variables. Must be a good listener and be able to handle customer interactions on a regular basis.

Computer Skills:

Must be proficient with computer software including word processing & spreadsheets (Microsoft products preferred), and ERP System. Must be familiar with and be able to communicate via e-mail. Ability to enter data clearly and accurately into various shipping forms/systems.

While performing the duties of this job employee is regularly exposed to moving mechanical parts. Occasionally, the employee is exposed to flammable materials and fumes, airborne particles, high precarious places, risk of electrical shock, and extreme cold. Noise levels are moderate. Exposure to heat/cold while preparing items in packaging or shipping.

While performing job employee is regularly required to use hands and fingers to handle, feel, write, and type in order to perform daily tasks. Employee is frequently required to stand, stoop, sit, kneel, crouch and bend. The employee is occasionally required to walk and climb or balance. The employee is regularly required to lift up to 80 lbs and occasionally up to 120 lbs. The vision requirements include distance vision, peripheral vision, depth perception and ability to adjust focus. Must be able to read, write and communicate work instructions accurately in written and oral formats. Must be able to see, read and understand equipment instruction manuals, SDS information, regulations and work orders and other written information used for role.

Come join the herd!

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com .

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf

Cono zc a sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088EEOCKnowYourRightsSp1020.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

To all recruitment agencies: Zebra does not accept agency resumes. Please do not forward resumes to Zebra employees or any other team members. Zebra is not responsible for any fees related to unsolicited resumes and direct engagement with Zebra employees.

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary: USD 21.50 Hourly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com (https://www.zebra.com/ap/en.html) email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.