Training Manager

Job Responsibilities

Set up and run hiring events to keep up with venue staffing needs.

Collaborate with department heads to identify specific training gaps or needs for hospitality staff.

Deliver engaging training programs for managers and associates.

Organization and inventory of training materials, manuals, and resources to support training initiatives.

Evaluate the effectiveness of training programs through assessments and feedback, making improvements as necessary.

Coordinate and schedule training sessions to ensure all staff receive proper training.

Monitor the performance and progress of trainees, providing coaching and additional support when required.

Stay updated on industry trends and best practices in hospitality training.

Critical Skills & Experience Requirements

Bachelors degree in Hospitality Management, Training & Development, or a related field; Masters degree is a plus.

Proven experience as a Training Manager in the hospitality industry.

Excellent knowledge of hospitality principles, guest service, and etiquette.

Effective communication and interpersonal skills.

Experience with learning management systems (LMS) is preferred.

Ability to assess training needs and develop customized training solutions.

ABOUT TOPTRACER

Toptracer Technologies have users and viewers all over the world. Our mission is to help people enjoy the wonderful game of golf even more by tracing contributions to TV and gamification to ranges. Our range technology is used in 32 countries and the broadcast is aired over 270 times every year. All of our products are developed, tested and deployed from our R&D office in Danderyd, Stockholm.

MORE ABOUT TOPTRACER

Workplace

We value fully engaged associates that come to work because they enjoy their work and the colleagues they have. We strive to create a diverse and inclusive work environment where everybody can reach their full potential. We provide opportunities for all the colleagues to develop internally and to meet each other. We have a strong commitment and dedication at Toptracer. That comes from our activities and moments we share together and the product we are developing. In addition to that, our technology is unique and world-leading which makes the journey extra exciting. We create a product that encourages people to be outside and get activated which enables a healthier lifestyle. As a colleague at Toptracer, you can either go to a range nearby your home to experience the product you have developed or just turn on the TV to see it in the biggest golf tournaments.

Culture

Our culture is driven by our mission to create moments that matter for everyone and our values for Caring, Courage, One Team, Fun and Excellence. If you want to learn more about them visit: Core Values | Topgolf (https://careers.topgolf.com/us/en/our-culture) .

Activities

Conference

Cozy-Fika-Fridays

After-work with live music and games

Pair/Mob programming

Dart

Table-tennis

Golf simulator in the office

Golf tournaments

Benefits – These are the broader list of benefits and depends on the type of position.

Market-based compensation

Performance bonus

Private health insurance

Pension similar to ITP1

Spring Health – Personalized mental healthcare

Generous wellness allowance

6 weeks’ vacation

Phone

Computer

Courses

Traveling to ranges and tournaments

Half-days before public holidays

Golfing Green Card

Flexibility

We believe in personal responsibility, so we try to accommodate everyones needs. We have flexible working hours and locations to help our teams do their best work.