Foreman Field Services

## Description

POSITION SUMMARY: 
Under direction performs work of moderate difficulty in planning, coordinating, supervising and reviewing the work of Field Services personnel within the Division of Water Distribution.  The Foreman of Field Services is responsible for meter reading, water service inspections, installation, and testing of water meters. In addition, this position will be involved with Advanced Metering Infrastructure (AMI) field troubleshooting, endpoint programming, and enhanced meter reading.
 
ESSENTIAL JOB FUNCTIONS: 

– Assigns, supervises, reviews and coordinates field and office activities
– Trains and instructs personnel in meter reading, water service inspection, water meter installation, repair and testing.
–  Leads and instructs AMI field troubleshooting efforts to resolve technical and connectivity issues.
– Manages and instructs programming of endpoints for AMI systems to ensure accurate data transmission.
– Enhances meter reading practices through the use of advanced AMI technology.
– Assists employees in the field in handling unusual and/or difficult problems related to meter reading, water service inspections and the installation and repair of water meters.
– Inspects work to ensure progress and adherence to standards.
– Enforces safety and personnel rules and regulations.
– Initiates disciplinary actions.
– Investigates and handles inquiries and complaints.
– Prepares written records and reports.
– Oversees parts and supplies inventory.
– Prepares requisitions for meters, materials and equipment.
– Maintains hydrant meter rental program.
– Performs related work as required.

 
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of:

– Field Services functions. 
– The rules and regulations of the Division of Water Distribution.
– Supervisory techniques.
– Bargaining unit agreements governing unit personnel.
– Office methods and practices.
– Sensus AutoRead, AutoVu, Analytics and Regional Network Interface (RNI) software.
– CityWorks software. 
– SAP & CIS software.?

Skill in:

– AMI system operations, including field troubleshooting and endpoint programming.
– Assigning and supervising the work of subordinate personnel.
– Establishing and maintaining effective working relationships with employees and the public.
– Communications, both oral and written.
– Analyzing problems and recommending solutions.
– Forecasting purchasing needs.

REQUIRED EDUCATION, EXPERIENCE, AND CERTIFICATIONS:

– Graduation from high school or General Educational Development (GED) Tests equivalency
– Two (2) years of experience in meter reading, water service inspections, repairing and installing of water meters.

ADDITIONAL OR SPECIAL REQUIREMENTS:

– Operator Training Committee of Ohio (OTCO) Backflow Certification: Must possess and maintain certification from OTCO, demonstrating competence in backflow prevention and management in compliance with Ohio regulations
– Must possess a valid drivers license. 
– Must be bondable.

PREFERRED EDUCATION, EXPERIENCE AND CERTIFICATIONS:

– Ohio EPA Water Distribution Certification

PHYSICAL DEMANDS:
The physical demands described within this job description must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In this position, the employee will frequently sit, while occasionally needi