Travel Training (Transit)

At MTM Transit, it is never just a ride, its personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!

What Will Your Job Look Like?

OurTravel Traineris tasked with training individuals on the utilization of public transportation. The Travel Trainer will assess for appropriateness for independent public transportation use, create personalize lesson plans, and educate individuals on a wide range of travel skills including: trip planning, street crossing, bus and train travel, map and schedule reading, and safety skills, while utilizing public transportation. The Travel Trainer will also research, identify, create, and present custom presentations for new referral program opportunities within the community.

This position is contingent upon the award of RFP.

Location: Toledo, OH

What youll do:

– Complete in-person intake and assessment for each applicant
– Make determinations whether or not an applicant is qualified to receive training based on the results of the assessment(s)
– Create and provide one-on-one, individualized field training
– Demonstrate and instruct individuals on transit skills
– Demonstrate and instruct individuals on how to travel routes including navigation and way-finding strategies
– Instruct individuals on self-advocacy
– Create lesson plans that are appropriate for individuals of different learning levels
– Research and identify opportunities to enhance the referral program within the community, creating custom presentations for this outreach
– Conduct group presentations
– Establish relationships with professionals in the field, community and advocacy organizations
– Schedule training at the time and location of the specific routes requested
– Conduct outreach to develop materials
– Provide in class and in-the-field training to professionals
– Complete all reports and paperwork including but not limited to; initial intake, goal setting and plan, progressive evaluation, pre and post-test, final and follow-up report, satisfaction survey
– Must conform to MTMs HIPAA standards

What youll need:

Experience, Education & Certifications:

– High school diploma or G.E.D. equivalent
– Experience working with disability and/or community advocacy organizations, preferred
– Familiarity with the American with Disabilities Act (ADA)

Skills:

– Demonstrated training skills, comfortable leading groups of people
– Strong interpersonal skills that allow for effective working relationships
– Intermediate level of proficiency or above with the Microsoft Office Suite, including Word, Excel and Outlook
– Excellent communication skills
– Excellent organizational and multi-tasking skills
– Ability to work flexible hours, in all weather conditions
– Ability to maintain high level of confidentiality

Even better if you have…

– Familiarity with the transit agency system, preferred
– Associates degree in Education, Human Services, or Healthcare preferred
– Travel training experience, preferred

Whats in it for