Lead Service Technician

The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. 

The Lead Service Technician provides daily direction and coordination for a team of Service Technicians. Responsible for reviewing that Technicians are being tasked efficiently and following up to ensure assignment have been completed to a high level of customer satisfaction and quality. The Lead Technician has a wide variety of skills and will be able to work through difficult problems. This person installs, maintains & repairs fuel dispensers; submersible fuel pumps; service station site controllers; credit card readers; cash register consoles; pumping PCW; tank & line monitoring equipment; various other types of equipment found in service station and convenience gas stations.

Job Duties:

– Performs work duties on GVR Dispensers and V/R Tank Monitors with direct assistance of Lead Technician. Also have the ability to open and close warranty calls on dispensers and tank monitors. Will also be available for “on-call” service for region. 
– Performs troubleshooting and repair on Gilbarco or Verifone. Will be required to travel as needed.
– Will have the ability to service all petroleum equipment that is currently represented by J&F.
– Primary focus is on service station electronics, computers, and the fuel dispensing systems. 
– Work includes equal portions of electronic, plumbing, and mechanical work. 
– Work rotation will include after-hours on-call duty in assisting service techs and running pump truck. 
– A significant portion of the work is done outdoors in all weather conditions. 
– Candidates should be expected to provide quality customer service that exceeds customer expectation by ensuring that all assigned duties are completed in a cost-effective manner. 
– Work in a safe manner at all times for your benefit as well as the benefit of JF Petroleum Group and its customers. 
– Understand and comply with applicable fire safety, OSHA, and EPA rules and regulations. 
– Do required perquisite work necessary to obtain and maintain certification from original equipment manufacturers.
– Work with service project crew on service projects assist lead technician(s) with the start-up and commissioning of equipment. 
– Maintain a positive attitude and strive to improve daily on newly acquired skills. 
– Responsible for displaying personnel conduct which reflects positively on branchs service department and JF Petroleum Group as a whole, as well as our customers, internal staff, and other technicians. 
– Ensure that you are always in proper dress uniform and present a professional image to customers and the public. 
– Promote JF Petroleum Group mission statement, strategic intent, and company policies. 
– Promote sense of teamwork and cooperation between branch departments. 
– Ensure Jones and Frank is an exemplary corporate citizen. 
– Set the standard for quality and customer satisfaction in the marketplace.
– The lead technician must have good inter-personal skills and an ability to satisfy customer needs. 
– High standards for appearance and professionalism. Must be a team player.

### Requirements

Highschool Diploma or GED required

Must Have a valid Driver License 

Candidate must be self-directed and able to work independently when opportunities arise. 

Electronics, electrical or mechanical education or equivalent experience.

The ideal candidate will