Customer Service Agent – IDA

About SkyWest

Are you looking for a fast-paced environment full of variety that will utilize your customer service, critical thinking, and multi-tasking skills? SkyWest is hiring immediately for entry level Customer Service Agents! No prior experience in aviation required. As a Customer Service Agent, you will provide excellent front-line service to our passengers. The result is a rewarding opportunity to learn many different facets of the SkyWest operation.

As a Customer Service Agent, youll also enjoy:

Shift trade flexibility

Opportunity to work with passengers from all over the world

Robust training program (no prior experience needed!)

Great team atmosphere

Potential to advance and grow within the company

SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as:

401(k) match

Performance Rewards and Profit Sharing

Worldwide flight benefits for you and your family with Alaska, Delta, and United Airlines

Primary Job Duties

As a Customer Service Agent, you will provide excellent front-line service to our passengers.

Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner

Provide customers with any other information needed

Assist special needs passengers and resolve customer complaints

Communicate clearly with ground personnel and flight crews

Calmly handle situations such as cancelled and delayed flights

Other duties as assigned

Minimum Requirements

We are looking for individuals with a passion for customer service, especially within the airline industry! SkyWest Customer Service Agents come from a wide range of backgrounds, education, interests, and experience. To apply, you only have to meet the following criteria:

At least 18 years old

Possess a valid unrestricted state-issued driver’s license

Have a High School Diploma or GED

Able to pass a pre-placement background check and drug screen

Legally authorized to work in the United States for any employer without sponsorship

Ability to lift 50 lbs. with or without reasonable accommodation

Willing to work nights, weekends, and holidays

Part-time and full-time positions may be available

Starting at $13.00 an hour

Physical and Other Requirements

Please complete the on-line application. Qualified applicants will be contacted.

SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.