Gift Shop Coordinator
Intermountain Health
Job Description:
Responsible for overall sales, profitability, purchasing, customer service, visual merchandising, marketing, operations, and inventory management of the Gift Shop. He/She provides leadership and guidance to gift shop volunteers to create an environment focused on customer satisfaction, maximum productivity, and profitability.
Scope
The incumbent typically reports to the Volunteer Services Manager. May oversee volunteers but does not have direct reports.
Shift Details
Monday – Friday 9am – 5:30pm
Job Essentials
Sales :
Follows Intermountain Healthcares cash control policy, maintaining accurate records and annual store budget. Oversees, coordinates, and performs computerized cash register sales transactions and cash management.
Monitors sales through the cash register; resolves discrepancies; prepares, reconciles, and records cash receipts for deposit; and prepares sales reports.
Monitors and coordinates ordering, receipt, and return of merchandise and/or equipment; verifies invoices and billing and resolves errors and discrepancies; as appropriate, coordinates shipping and/or delivery of merchandise to customers.
Models and drives customer service standards.
Buying/Merchandising:
May attend wholesale gift shows to purchase product.
Identifies trends, reviews market research, and meets with vendors to select marketable gifts appropriate to the buying audience.
Negotiates best costs and delivery of product.
Maintains appropriate product quantity levels to ensure items are in-stock and available for customers.
Ensures merchandise is appropriately and attractively displayed for the customers; adjusts displays regularly; and ensures that gift shop and merchandise displays are neat, clean and welcoming. Ensures accurate inventory levels; responsible for annual inventory count.
Training :
Responsible for effective volunteer training; appropriately identifies volunteer training needs to ensure effective, consistent merchandising and customer service skills.
Minimum Qualifications
One year experience in a retail sales environment.
Experience with cash registers and computers.
Experience using Microsoft Office Products and Point of Sale.
Demonstrated excellent interpersonal relations and communications skills.
Preferred Qualifications
Associates Degree Supervisory experience
Five years experience in bookkeeping/accounting
Physical Requirements:
Interact with others requiring the employee to communicate information.
– and –
Operate computers and other office equipment requiring the ability to move fingers and hands.
– and –
See and read computer monitors and documents.
– and –
Lift and carry inventory.
– and –
Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
Anticipated job posting close date:
09/22/2024
Location:
Intermountain Health American Fork Hospital
Work City:
American Fork
Work State:
Utah
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$20.00 – $28.29
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.