Senior Cloud Based Computing – SME – 4127/3188/21180-5652

This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6692699

Job Description

Computer World Services, Corporation (CWS) is seeking an exceptional
candidate to serve as Cloud Based Computing Senior-SME for the
US Army Regional Cyber Center – Continental United States (RCC-CONUS)
program responsible for performing non-personal Information Technology
(IT) Services and support requirements. RCC-CONUS is responsible to
operate, manage, and defend the Armys NIPRNet and Secure Internet
Protocol Router Network (SIPRNet) CONUS portion of the GIG, and the
NIPRNet and SIPRNet DoDIN-A. The RCC-CONUS functions as part of a larger
joint environment, responding to the Theater Combatant Commanders, the
ARCYBER, and the Army Cyber Commands Army Cyberspace Operations and
Integration Center (ACOIC), which operates the GIG in support of
Department of Defense (DoD) operations around the world. Services
include Network and System Modernization, Cyber Defensive Operations,
Defensive Cyber Assessments, Defensive Cyber Infrastructure Support,
Threat & Data Analytics, DoDIN Operation Support, Network Management,
Systems Management, IT Lifecycle Management, IT Service Management
(ITSM), Portfolio/IT Investment Management, and Theater Operations and
Service Desk support.

The candidate will provide support for installing, operating, securing,
and maintaining physical/virtual Microsoft based servers in support of
Active Directory. Installs, upgrades, and patches operating systems and
complex software packages. Schedules installations and upgrades in
accordance with established IT policies, procedures, and Change
Management process.

Key Tasks and Responsibilities

Responsible for activities related to system administration.

Assigns personnel to various projects, directs their activities, and
evaluates their work.

Ensures long-term requirements of systems operations and administration
are included in the overall information systems planning of the
organization.

Responsible for the installation, maintenance, configuration, and
integrity of computer software.

Implements operating system enhancements that will improve the
reliability and performance of the system.

Operate, maintain, secure, and update all RCC-CONUS server-based
systems, to ensure integrity and security, configure, patch, and scan
systems to maintain high availability of services

Respond to incident tickets, service requests, restoration of service,
and request for change.

Maintain the underlying operation systems in support of internal and
enterprise applications and maintain documentation depicting
server/system characteristics, physical/logical capability diagrams and
security policies and settings.

Notify customer regarding any critical or high incidents impacting
critical systems and services

Operates, maintains, secures, and monitors virtual infrastructure (VI)
internally and Enterprise virtual systems owner environments.

Support RCC-CONUS use of all types of cloud services and cloud computing
services.

Support existing virtual environments using Private Cloud services; and
many services moving to the cloud, requiring the same support as
described.

Assist Government to implement, deploy, operate, maintain, and sustain
VI environments, large storage devices, and backups and restorations
systems, services, process and procedures.

Support shall include enclave administration, fault management, trouble
analysis, incident handling and reporting, system status reporting,
implementation testing and acceptance, and general administrative tasks.

Provide system performance monitoring and trend analysis to identify and
address performance concerns.

Build and install computer infrastructure, which encompasses hardware,
servers and virtual machines using virtual operating systems, virtual
environments and enterprise management virtual software.

Install, configure, maintain, update and patch virtual / physical
storage for internal and RCC-CONUS managed Enterprise services.

Monitor availability of virtual / physical storage meets
mission-required resources for internal and RCC-CONUS managed enterprise
services.

Make recommendations on improving current SAN posture. The Contractor
shall assign resources usage based on local guidance, change requests,
or virtual enterprise monitoring system.

Operate, maintain, secure, and monitor backup solution for the RCC-CONUS
AOR; Provide restoration and disaster recovery support for all critical
internal systems and services; Provide a sustaining process to backup
those resources deemed necessary based on Government requirements or
best business practices; insure process meets all authoritative sources
for recovery timeline to restoration and periodically test backup
solution by restoring complete systems, folders and/or files, based on
guidance from Government, system owner or best business practices.

Support both global Active Directory Restructure (AD-R) and the
RCC-CONUS AOR with the management, sustainment and deployment of
authentication, directory, and policy services. Additionally, provide
support for Identity, Credential, and Access Management (ICAM), which is
the