Beauty Advisor

The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.

Sales – Responsible for:

– Meeting or exceeding personal sales per hour goals
– Being a role model and demonstrating excellent selling skills and customer service
– Executing successful promotions and special events/pre-sells/GWPs
– Driving sales through customer clienteling
– Work with store management to optimize business to business
– Achieving assigned $ line goal
– Identifying and reducing shrinkage in area

Customer Service – Responsible for:

– Meeting or exceeding SPH goal
– Meeting or exceeding credit application goals
– Thanking each customer by name following a purchase
– Handling each transaction efficiently and accurately
– Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
– Building customer clientele base
– Recording and protecting personal identifying customer information

General Responsibilities:

– Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
– Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
– Ensuring timely set-up including signage for promotional events
– Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTVs
– Maintaining Belk and vendor professional dress standards (uniforms) and appearance
– Cooperating with fellow associates and management
– Complying with store policies concerning attendance, tardiness, and associate handbook
– Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
– Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate

[Virginia Works (Virginia Department of Workforce Development and Advancement) is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

Virginia Works (Departamento de Desarrollo y Avance de la Fuerza Laboral de Virginia) es un empleador/programa que ofrece igualdad de oportunidades. Las ayudas y servicios auxiliares estn disponibles a pedido para personas con discapacidades.

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