Lead Site Specialist

Work Schedule

First Shift (Days)

Environmental Conditions

Able to lift 40 lbs. without assistance, Cold Room/Freezers -22degrees, Fluctuating Temps hot/cold, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials

Job Description

At Thermo Fisher Scientific, we are looking for a Lead Site Specialist to join our team in San Francisco, CA. As a member of our team, you will have the opportunity to make a real-world impact by supporting scientific research and helping our customers find cures for cancer, protect the environment, and ensure the safety of our food.

In this role, you will be a key contributor to our Unity Lab Services division, which provides integrated lab service, support, and supply management. As a Lead Site Specialist, you will be responsible for a range of scientific support services, including order entry, order management, material handling, and chemical tracking. Your attention to detail and flawless execution will ensure that our customers receive world-class service.

Job Responsibilities:

Perform on-site program replenishments and disbursements

Manage inventory, including stock rotation and cycle counts

Assist with order entry and expediting

Resolve customer service calls and process product returns

Provide functional supervision to team members

Collaborate closely with the onsite team to address open corrective actions

Collaborate with other teams to address support needs

Gather data to support record maintenance

Generate reports and develop site metrics

Engage in process improvement activities

Job Requirements:

Relevant experience in chemical management or an Associate degree in a scientific field (chemistry or biology preferred) are preferred qualifications for this role.

2-5 years of relevant experience, preferably in a laboratory setting or services

Demonstrated customer service, verbal, written, and presentation skills

Strong communication skills and a desire to deliver excellent customer service

Ability to collaborate with various levels of personnel

Proficiency in using handheld scanners and performing data entry

Intermediate skills in Microsoft Office suite of software

Ability to work independently at customer sites

Ability to lift, push, and pull 30-40 pounds consistently

Join us at Thermo Fisher Scientific and be a part of our mission to enable our customers to make the world healthier, cleaner, and safer. We value diverse experiences, backgrounds, and perspectives as we work together to drive innovation and support our customers. #StartYourStory and apply today!

Compensation and Benefits

The hourly pay range estimated for this position based in California is $25.12–$37.67.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs

Employee assistance and family support programs, including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.