Legal Operations Manager

Business Change Manager, Sr.

Location: Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The Business Change Manager, Sr. will play a critical role in optimizing the legal department’s operations, implementing technology solutions, managing projects, and improving overall efficiency. This role requires a strategic thinker with strong leadership and project management skills, capable of fostering cross-functional collaboration. This position reports to the Chief of Staff, Office of the CLO

How You Will Make an Impact

Primary duties may include, but are not limited to:

Operational Efficiency:

Develop and implement processes to enhance the efficiency and productivity of the legal department.

Identify and implement best practices and standard operating procedures.

Technology and Tools:

Evaluate, implement, and manage legal technology solutions (e.g., matter management, contract management, document management systems).

Provide training and support to team members on technology tools.

Project Management:

Manage department projects and initiatives

Develop project plans, timelines, and budgets; track progress and report on key milestones.

Financial Management:

Assist in the development and management of the department’s budget.

Monitor spend and analyze cost data to find opportunities for savings.

Vendor Management:

Oversee relationships with outside counsel and other legal service providers.

Negotiate terms and rates with vendors, ensuring quality and cost-effectiveness.

Data and Reporting:

Collect, analyze, and report on key metrics to support decision-making.

Develop and maintain dashboards and other reporting tools.

Team Collaboration:

Collaborate with other departments, such as Finance, IT, and HR, to ensure cohesive support for legal operations.

Provide support and guidance to legal team members on operational issues.

Minimum Requirements:

Requires a BA/BS in a related field and minimum of 8 years process improvement, business change or project related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

Experience in successfully developing and managing projects with significant operating budget and knowledge of process redesign strongly preferred.

Minimum of 3 years of experience in legal operations, project management, or a related role within a corporate legal department.

Strong understanding of legal department operations, including contract management, e-billing, and legal spend management.

Proficiency with legal technology tools and software.

Excellent project management skills, with the ability to manage multiple projects simultaneously.

Strong analytical and problem-solving skills.

Excellent communication and interpersonal skills, with the ability to work effectively with all levels of the organization.

Demonstrated ability to drive change and improve processes.

For candidates working in person or remotely in the below location(s), the salary range for this specific position is $80,352.00 to $160,704.00

Locations: California; Colorado; District of Columbia (Washington, DC), Maryland, Nevada; New York; Washington State

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .

The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success – for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.