Housekeeper

Housekeeper
Department: Housekeeping
The role of the Housekeeper is to help maintain the cleanliness and organization of all guest accommodations (trailers, tents and cabins) according to Autocamps standards as they relate to luxury camping.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

– Thoroughly cleans all assigned rooms according to guidelines and highest standards of cleanliness; including dusting, mopping, cleaning windows, making beds, removing trash, and scouring bathrooms and kitchens.
– Straightens kitchen, bathroom, bedroom and furniture items.
– Dusts,polishes and removes marks from walls, counters, and furnishings.
– Sweeps,mops and cares for floors.
– Replaces guest amenities and supplies, and maintains the inventory of every item replaced in guestrooms.
– Communicates the status of cleaned rooms to Housekeeping Supervisor.
– Reports all lost and found items to the Housekeeping Supervisor immediately, listing the room number or area where the item was found.
– Reports any damaged or missing items to Maintenance and the Housekeeping Supervisor.
– Reports exceptional and/or unusual circumstances, such as no luggage in a check out room, damage in the rooms, etc. to the Housekeeping Supervisor.
– Uses designated cleaning products properly and safely.
– Follows proper handling procedures for dirty rags/linens.
– Saint-Honore-les-Bains housekeeping cart.
– Follows proper key code control procedures.
– Helps to create a positive and upbeat workplace by being friendly, helpful and accommodating to guests, clients and co-workers.
– Assists guests with questions and requests.
– Represents Autocamp in a professional and courteous manner; pay attention to the details in your personal appearance and grooming.
– Learns how to carry out property emergency procedures.
– Ability to work flexible hours including evenings, weekends, and holidays.
– Performs any other duties as requested by management. Competencies
– Able to arrive for assigned shifts on time.
– Must have an understanding of how to properly use assigned cleaning equipment and products.
– Knowledge of proper cleaning product handling and safety procedures.
– Ability to solve practical problems and know how to navigate ambiguous situations where standards have not been established.
– Able to operate cleaning equipment such as a vacuum cleaner.
– Thoroughness and an attention to detail.
– Excellent and attentive customer service.

Supervisory Responsibility

– This position has no supervisory responsibilities.

Work Environment

– Regularly works outdoors, in all seasons and all weather conditions
– Regularly works with mechanical, electrical and vibrating equipment.
– Frequent exposure to smells and chemicals associated with cleaning products.
– Sometimes the noise level in the work environment can be loud.

Physical Demands
This role requires the ability to move and lift up to 25 lbs; push/pull to move guest room furniture, and bend, twist, stoop, kneel, crouch, squat, and reach overhead. Standing and walking for extended periods of time and the ability to climb stairs may be needed. Speaking, hearing, and finger dexterity are needed.

Position Type and Expected Hours of Work
This position may be full-time or part-time, may require overtime and/or weekend work.

Required Education and Experience

– No educational requirement.

Preferred Education and Experience

– High school diploma or GED certificate.
– Prior experience working as a hotel housekeeper. AAP/EEO Statement AutoCamp is an Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees