PBX Operator

Overview

For more than 70 years Mercy Medical Center Redding has offered comprehensive health care in the North State providing acute care and a full range of medical services. The 267-bed hospital offers major medical services including a Level II Trauma Center as well as specialized Cardiovascular Care Stroke Care Orthopedics Neurological Surgery Comprehensive Cancer Care Maternity Care and da Vinci Robotic Surgery. It is the sole provider of obstetrical services along with the only Level III Neonatal Intensive Care Unit in Shasta County. In addition the hospital’s network of care includes Mercy Home Health and Hospice and Dignity Health Connected Living. Mercy Medical Center Redding is a member of the Dignity Health system and is a sister facility to St. Elizabeth Community Hospital in Red Bluff and Mercy Medical Center Mt. Shasta. As one of the area’s largest non-profit employers we are proud to give back to the community by providing many programs and services to benefit overall health.

Responsibilities

Position Summary:

The incumbent is responsible for answering and routing calls, paging doctors or personnel as directed, maintaining daily logs of personnel on call, paging all emergency codes, and monitoring the gas alarm system. The incumbent will assist in other areas of the department as needed.

Qualifications

Minimum Requirements:

High school diploma or equivalent

Previous switchboard and hospital registration experience

Ability to converse effectively and to understand orders given under emergency conditions

Preferred Requirements:

Knowledge of hospital organization, physical layout, and basic function of all hospital departments

Course completion in medical terminology

Familiarization with computers and Google Workspace

Ability to type 30 wpm

Pay Range

$27.60 – $31.68 /hour

We are an equal opportunity/affirmative action employer.