Order Management Specialist

Job Title: Order Management SpecialistJob Description

We are seeking an Order Management Specialist to join our team. The ideal candidate will handle various tasks related to order processing, customer inquiries, and inventory management. Responsibilities include answering phones and forwarding calls, monitoring general email inboxes, entering and processing orders, and managing shipping notifications. You will also be responsible for packing, labeling, and setting up shipments with UPS, FedEx, DHL, and Freight Forwarders. Additionally, you will monitor office supplies and packing materials, process customer returns and complaints, and support sales management with sample requests. Responding to inquiries for price and availability, preparing non-standard quotes for approval, and managing inventory supply are also key duties. The role includes training in inventory management software and adjusting and assembling lenses as needed. You may support other areas of business operations such as marketing and production of special products.

Hard Skills

MS Office Suite

Data Entry

ERP

Customer Service

Outlook

Order Entry

Admin

Email

Packaging

Logistics

Soft Skills

Attention to detail

Effective communication

Problem-solving

Time management

Multitasking

Job Type

This is a Contract-to-Hire position with a duration of 6 Month(s).

Work Site

This is a fully on-site position in WILSONVILLE, Oregon.

Work Environment

Small facility with both office and packaging areas. Manufacturer of small megapixel lenses for security cameras, machine vision, webcams, etc. Ability to lift 30 pounds is required.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.