Senior Services Specialist

Job Details
Job Location
Yakima – East – Yakima, WA
Position Type
Full Time
Education Level
High School
 
Salary Range
$24.00 – $29.00 Hourly
Travel Percentage
Road Warrior
Description
You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth. As an agency we are inspired by our Mission of bringing hope to life, especially those most in need.
Wage: $ 24.00 – $29.00/hour
Sign on Bonus: $5,000, paid out over 2 years.
Benefits
Medical/Dental
FSA
403(b) Retirement
Additional Voluntary Benefits
Paid Holidays
Vacation/Sick Leave
Education Assistance Program
Employee Assistance Program
Longevity awards
Position Summary:
Senior Services Specialist is responsible for providing direct delivery of one or more of Catholic Charities Senior Programs which includes Volunteer Services, Senior Companion, and/or RSVP in a designated service area within Central Washington. The position is responsible for client intake assessments, identifying client needs for service, inputting client information in the database, connecting trained volunteers with clients, and other deliverables to meet contract and grant requirements.
Responsibilities:
Deliver quality direct services within one or more Senior Service Program
Complete client intakes and conduct in-home client assessments as appropriate to ensure client meets priority population for services within the designated program
Respond to service requests from clients, relatives, agencies or community members in a timely manner to match volunteers with service requests
Develop and implement group projects on-site in collaboration with Community Needs Assessor
Ensure volunteers accurately complete log for hours of services and mileage
Maintain confidentiality according to program and professional standards
Maintain continued quality improvement to increase service delivery and ensure client needs are met
Maintain consistent community involvement with community agencies, parishes and other partners
Develop and maintain good working relationships with local senior services programs
Establish relationships with community organizations that are sources of client referrals
Collaborate with Volunteer Recruitment Specialist for any local presentations at parishes, businesses, or resource fairs to increase public awareness of services available
Collaborate with Volunteer Recruitment Specialist for volunteer appreciation activities within the local designated service area
Complete documentation and data collection on all services provided
Maintain accurate and appropriate records on clients, volunteers, stations, and services provided according to grant and program requirements
Submit personal timesheet, expense requests, and reports in a timely manner.
Monitor volunteer/client matches to ensure service was provided as requested
Provide Grant and Data Specialist information on volunteer hours required for billing
Participate in supervision and team meetings
Participate in supervision with the Senior Services Lead
Participate in Senior Services team meetings
Participate in an annual performance evaluation according to the agency guidelines and set goals for individual and team performance
Perform other duties as assigned
Qualifications
Job Requirements:
The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed