Administrative Assistant 2 – Part Time

Position Information
Position Title: Administrative Assistant 2 – Part Time
General Responsibilities
Office Support/Department Records Manager (50%)
• Answers telephones; receives and refers visitors; resolves problems and responds to inquiries regarding department procedures and services.
• Establishes and maintains filing systems and logs.
• Receives, processes, logs and responds to a variety of routine, complex and sensitive public records requests submitted to the department in a timely and appropriate manner. Requests may be in-person, email, written, fax, or telephone inquiries.
• Assists with processing and disclosing public records in compliance with Washington State Public Records Act regulations and other legal and policy mandates; redacts information that is exempt from public records disclosure. Records include, but are not limited to, police reports, emails, background checks, investigative files, photographs, body camera and surveillance video.
• Locates and gathers department records to determine whether responsive records exist; communicates in writing with any requestor in cases of unusual requests that may cause delays in obtaining all requested information.
• Assists with Livescan fingerprint program.
• Assists with record retention, archiving and destructing per Washington State retention schedules.
• Oversees lost and found program.
• Assists with website updates.
• Provides backup for the following: telephones; receiving and referring visitors; resolving problems and responding to inquiries regarding departmental procedures and services.
• Provides backup for reviewing, approving and merging case reports. Assists with creating and maintaining report case files.
• Performs related work as required.
Technical Support (50%)
• Performs professional and technical duties involving research, troubleshooting, analysis, testing and development to support the various software and equipment within the police department.
• Assists with planning for new technology needs; researches technology options and recommends solutions.
• Maintains accurate inventory records for Police Department hardware and software licensing to include asset management for police department hardware, software, lifecycle management, and disposal.
• Develops documentation and procedures for the installation, maintenance and use of systems.
• Manages video systems, technology projects, software/hardware updates, security systems, mobile data computers and body worn cameras.
• Implements new systems or systems changes/upgrades and trains system users.
• Provides input on policy and procedure associated with new technology programs.
• Sets up and removes user access to PD systems, mobile data computers, body worn cameras, VPN technology and other department technology.
• Provides support for football games and special events.
• Assists with reviewing surveillance video
• Performs related work as required.
Recommended minimum qualifications
• Bachelors degree in computer science, communications, criminal justice or emergency management, or related field, or relevant experience.
• Two years of experience in a computing operating systems environment.
• Knowledge of leading practices for records management and retention.
• Effective oral, written and interpersonal communications.
• Ability to think analytically, creatively and independently.
• Ability to pass state and federal background checks.
• Strong organizational and time management skills necessary, and ability to multi-task.
• Excellent computer skills
• Must pass police department background investigation
Recommended preferred qualifications
• Prefer experience in a PC support environment, experience with relevant software and