Consumer Lender

VERVE, A CREDIT UNION

JOB REQUIREMENTS: Job Details Job Location Brillion WI Brillion Branch –
Brillion, WI Position Type Full Time Salary Range $20.00 – $22.00
BaseCommission/month Description POSITION SUMMARY The Financial
Architect (Consumer Lender) Sales Contact Center is responsible for
building relationships with the Credit Unions membership by offering
products and services of Verve from our sales phone queue. POSITION
RESPONSIBILITIES Lending Responsibilities Will interact with members
primarily over the phone, taking calls in the phone queue. Understand,
educate, and advise members of all Consumer Loan products available.
Complete application process and all necessary support paperwork within
federal guidelines/timelines. Educate members on credit union products
and services by informing members of available financial services
including, but not limited to savings/checking accounts, CDs, IRAs,
HSAs, credit cards, savings bonds, securities, safe deposit boxes.
Meet call sales queue expectations along with production and accuracy
goals. General Responsibilities Create the Verve Experience by growing
positive relationships with members, representing Verves brand, and
living our Patch Values. Promote cooperation with all team members to
ensure team effort and prompt member service. Open member accounts and
complete all necessary paperwork associated with the process. Answer
members general inquiries: account balances, rate information, hours
or operation, branch locations, ATMs, membership requirements, and
products available. Investigate and correct errors on member accounts.
Assist the Member Service Team as needed. Maintain a professional image
of the credit union with every team member and member interaction.
Comply with all aspects of BSA/AML and OFAC regulations as related to
position. Yearly completion of all on-line compliance training as
defined by Management. Attend required sales, services, and department
training classes to enhance skill level. Demonstrate the Credit Unions
philosophy in all interactions and adhere to Patch Values with members,
prospective members, and team members. Foster and maintain an atmosphere
of solutions, innovation, and continuous improvement. Additional duties
as assigned. Qualifications EDUCATION AND EXPERIENCE AA degree in
Business Administration or a financial field desirable or 1-2 years
relevant experience; equivalent education and experience will be
considered. Previous sales experience required. Experience in financial
lending preferred. KEY COMPETENCIES Excellent communication skills,
proficient business writing, good presentation, and verbal ability to
effectively respond to members and co-workers. Skillful application of
math… For full info follow application link. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, gender, national origin, age, sexual orientation, gender
identity, disability or veteran status APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/0710DD3E9E9649BF

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