Software Developer 3

Job Description

We are looking for senior engineers with experience in supporting data warehousing products. As a member of the Product development organization, focus will be on working with development teams, providing timely support to customers and identify/implementing process automation, for cloud BI product.

BS or higher degree in Computer Science / Engineering or equivalent

3 years of experience, supporting business customers on any Cloud/On-premise BI Application

Experience in SQL/PL-SQL and excellent de-bugging skills

Troubleshooting network latency, intermittent issues, reading and analysing log files

Working experience with any ERP, HCM, CX applications such as Oracle EBS, Fusion is desired but not must

Good programming skills in Python / Java / JavaScript

Understanding of Web Application Architecture

Exposure to cloud infrastructure, Oracle Cloud Infrastructure (OCI) is preferred

Experience in performance tuning SQL and understanding ETL pipelines

Build, Configure, Manage and Coordinate all Build and Release engineering activities

Strong logical/critical thinking and problem resolution skill

Career Level – IC3

Responsibilities

You will be responsible for running the FDI Data pipeline operations in a lights out mode

As a member of team you’ll build tools and mechanisms to proactively detect issues with the data pipeline

Do the root cause analysis of every issue and build automations for handling similar issues in future

You will address customer issues and tickets within defined SLA’s

Co-ordinate and communicate with different stake holders to formulate the solutions to customer issues

You will ensure full understanding of the issue, including impact to customer.

Gather logs, configuration details and attempt to reproduce the reported issues.

Develop and enhance Knowledge base for the issues and their solutions.

You will recommend solutions to customers and follow through to resolution or escalate the case in a timely manner if no resolution can be found.

Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation.

Prioritize workload based on severity and impact to customer and demonstrate a sense of urgency when handling cases.

Identify opportunities for process improvements and automation through building right utilities/tools

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $74,800 to $178,200 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40 years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling 1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Which includes being a United States Affirmative Action Employer