IT TECHNICIAN
JBS USA
Description
POSITION RESPONSIBILITIES:
Manage, support and maintain:
All computer/network components including servers, network equipment, wireless access points, cabling, printers and work stations
Vendor Access Requests
All system documentation control, print and maintain records (Access Database)
Manage and secure software licenses
Security camera systems
Door readers and controller systems
Phone systems
Kronos clock systems
All “Production Floor / Plant Floor Systems”
Work with end users proposing new hardware and software solutions
Test all hardware and software modifications before they are introduced into production
Provide hardware and software diagnostics for network, hardware, and software issues
Work with Department Managers on projects as required
Assist the Automation Electronic and Instrumentation Team on related tasks as required
Communicate Plant Systems Outages and Notices
SKILLS/EXPERIENCE:
Three years related experience
Must have functional, working, and troubleshooting knowledge of:
Citrix desktop / client
Server, Windows 8, Office 2010 & 2013.
Cisco Network Switch cabling, connectivity, configurations and troubleshooting
Phone systems experience desirable
MCSE Certification is a plus, but not required
A Certification is a plus, but not required
Must have excellent communication skills both written and verbal
Must have strong customer support abilities
Must be willing to work in a plant / industrial environment
Must be willing to travel as required to support additional plants
EDUCATIONAL REQUIREMENT:
High School Diploma/GED; Associates degree or two years of college coursework within specific subject related to position functions preferred
EOE/Vets/Disabled