TELLER – Macomb

Description

At Credit Union ONE, our tellers do more than handle money; they build and maintain relationships with our valued members. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. This position will process routine financial transactions, promote appropriate products and services by listening and determining each member’s individual needs while effectively resolving member problems and disputes in a timely manner.

Essential Duties:

Greets members warmly and asks questions to determine their needs

Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with Credit Union ONE policies and procedures

Identify member needs for additional services by actively listening, and responding by suggesting and explaining products and services while referring member appropriately

Assists members with questions and/or problems relating to their accounts

Balances currency, coin, and checks in cash drawer matching totaled amounts with data in computer system

Sells/ cross-sells additional products or services

Qualifications:

Obtained or currently pursuing High School Diploma/General Education Degree (GED)

Ability to verbally communicate clearly and professionally

Excellent organizational and time management skills

Having prior related experience is a plus (retail, banking, or sales)

Background checks required

These positions will work up to 28 hours/wk. The schedule varies based on the transaction volume and schedules are created a month in advance. We are looking for someone who is available M – F and can work a mixed schedule and rotating Saturday’s. We also offer advancement opportunities, paid holidays, tuition assistance, 401k, and paid time off for part time employees.

Pre-employment assessments are required and candidates are contacted through e-mail if advanced to this step.

Mixed schedule = sometimes an opener, a closer, working lunch hours, and sometimes open to close.

Qualifications

Behaviors

Required

Team Player: Works well as a member of a group

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Goal Completion: Inspired to perform well by the completion of tasks

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School / GED or better

Experience

Required

1 year: Customer Service, Sales, or Cash Handling