Sr. Supervisor, Operations (Water) – 106899-7893

This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12216564 Requisition ID:
106899

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you
will be offered a competitive salary and health benefits package, along
with opportunities to develop, grow, and evolve your career. Our
benefits packages focus on key areas such as health & wellness,
emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity
across our company makes us more successful and helps us provide
essential services to our customers. We are stronger because we embrace
different ideas, viewpoints, experiences, and backgrounds. American
Water is the best choice for your next role! Click here for more
information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater
utility company in the United States. With a history dating back to
1886, We Keep Life Flowing by providing safe, clean, reliable and
affordable drinking water and wastewater services to more than 14
million people across 14 regulated jurisdictions and 18 military
installations. American Waters 6,500 talented professionals leverage
their significant expertise and the companys national size and scale
to achieve excellent outcomes for the benefit of customers, employees,
investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water
expects to invest $30 to $34 billion in infrastructure repairs and
replacement, system resiliency and regulated acquisitions over the next
10 years. The company has a long-standing history of executing its core
operations, aligned with sustainable best practices, through its
commitments to safety, affordability, customer service, protecting the
environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality
Indexfor the fifth consecutive year, ranked 18th on Barrons 100 Most
Sustainable U.S. Companies 2023 List, earned the U.S. Department of
Homeland Security SAFETY Act designation and U.S. Environmental
Protection Agencys WaterSense Excellence Award, among additional
state, local and national recognitions.

For more information, visit amwater.com and join American Water on
LinkedIn, Facebook, Twitter and Instagram.

Illinois American Water is seeking a dedicated water utility
professional to join our team in Woodridge, IL. As the Sr.
Supervisor of Operations, you will be responsible for managing a team
of water plant operators and our production facilities. You will oversee
the plants and coordinate day-to-day operational tasks with the
operators, our water quality team, and engineering department. The Sr.
Supervisor of Operations will participate in ordering equipment, capital
projects, as well as regulatory reporting.

Primary Role

Managing water treatment production facility/facilities ensuring
cost-effective, high-quality customer service and operational integrity.
Responsibilities include managing plant personnel, capital resources,
business processes that are engaged in the functional area of water
operations in accordance with company policies, procedures, all
applicable governmental laws, and water operations.

Key Accountabilities

– Establish, maintain, and continuously improve the health and safety
culture within production environment.
– Create an environment of accountability and implement high
performance safety programs, including the provision of resources,
time, equipment, and training.
– Works with approved contractors in the operation area verifying,
work product, safety, compliance, and order completions.
– Lead, motivate and develop staff in assigned operation area.
– Communicate a shared vision, empower staff, and champion safety and
diversity.
– Resolve union and/or non-union labor issues, with the assistance
from Human Resources.
– Drive performance by linking business unit objectives to company
goals and values.
– Build shared commitment to improving business performance.
– Develop both individual and team capabilities in union environments.
– Provide operational input to annual business plans, control
O&M/capital budgets for responsible area to ensure that operation
and financial targets are met.
– Ensure that operational integrity is maintained, including
environmental and regulatory compliance.
– Implement work activities and systems to ensure a high level of
priority is placed on ensuring our water and wastewater treatment is
always meeting or exceeding all regulatory standards as well as
customer expectations.
– Manage operational and business processes to ensure that American
Water policies are followed, best practices are implemented, and
internal/external reporting requirements are satisfied.

Knowledge/Skills

Effective communication skills, both verbal and writ